Settings and activity

94 results found

1. enhancement on the robocall mitigation feature

   34 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor supported this idea  ·  Jul 17, 2024

2. To have an option to Play an Announcement if calls are not answered on Limited Extensions

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor supported this idea  ·  Jul 17, 2024

3. Audit Trail Scheduled Reporting

   11 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor shared this idea  ·  Jul 15, 2024

4. Update the locked user access email being sent to Super Admin

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   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor supported this idea  ·  Jul 10, 2024

5. Call Queue Status Unavailable while 'In a meeting'

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor supported this idea  ·  Jul 9, 2024

6. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor supported this idea  ·  Jul 9, 2024

7. Report that shows user Call Recording Status & Permissions

   4 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor supported this idea  ·  Jul 4, 2024

8. Bulk upload for hotdesking

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor shared this idea  ·  Jul 3, 2024

9. Stop calls from coming when you are already in a call queue call

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jonalyn Rocapor supported this idea  ·  Jun 27, 2024

10. Feature Request: Super Admin Self-Service Contact Center Routing Change

    21 votes

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    2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn Rocapor supported this idea  ·  Jun 26, 2024

11. Internal Call Only for Contact Center

    5 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Jonalyn Rocapor supported this idea  ·  Jun 24, 2024

12. Ability to allow a third-party member to listen to call recordings without sharing the recordings.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jonalyn Rocapor supported this idea  ·  Jun 24, 2024

13. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

    13 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn Rocapor supported this idea  ·  Jun 18, 2024

14. Voice & messaging encryption

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn Rocapor supported this idea  ·  Jun 4, 2024

15. Assign phone numbers to CCRN in MVP Admin

    11 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Jonalyn Rocapor supported this idea  ·  May 13, 2024

16. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    127 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn Rocapor supported this idea  ·  May 2, 2024

17. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn Rocapor supported this idea  ·  Apr 23, 2024

18. Fax report

    24 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jonalyn Rocapor supported this idea  ·  Apr 8, 2024

19. Set a specific 2-digit speed dial for a 4-digit extension when using the intercom

    10 votes

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    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Jonalyn Rocapor supported this idea  ·  Mar 14, 2024

20. Change number in Call handling settings

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    10 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn Rocapor supported this idea  ·  Mar 11, 2024