Settings and activity

108 results found

1. Report that shows user Call Recording Status & Permissions

   4 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jul 4, 2024

2. Bulk upload for hotdesking

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jonalyn shared this idea  ·  Jul 3, 2024

3. Stop calls from coming when you are already in a call queue call

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jun 27, 2024

4. Feature Request: Super Admin Self-Service Contact Center Routing Change

   21 votes

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   2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jun 26, 2024

5. Internal Call Only for Contact Center

   5 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jun 24, 2024

6. Ability to allow a third-party member to listen to call recordings without sharing the recordings.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jun 24, 2024

7. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

   24 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jun 18, 2024

8. Voice & messaging encryption

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jun 4, 2024

9. Assign phone numbers to CCRN in MVP Admin

   11 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  May 13, 2024

10. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    143 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  May 2, 2024

11. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Apr 23, 2024

12. Fax report

    26 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Apr 8, 2024

13. Set a specific 2-digit speed dial for a 4-digit extension when using the intercom

    10 votes

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    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Mar 14, 2024

14. Change number in Call handling settings

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    10 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Mar 11, 2024

15. -ability to edit the outbound caller id so the users can only select the direct number or main company number

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Mar 5, 2024

16. iMessages to work on RC app

    17 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Mar 4, 2024

17. Option to automatically logout the use or member of the Call Queue Group when business hours end from RingCentral App without going in t...

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jonalyn shared this idea  ·  Aug 7, 2023

18. Video lighting adjustment on RCV.

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jonalyn shared this idea  ·  Jul 27, 2023

19. Ability to add disconnecting tone on CISCO phone through RingCentral Configuration

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn shared this idea  ·  Aug 8, 2023

20. option to see the percentage of the calls that had incomplete data captured on Analytics

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jonalyn shared this idea  ·  Sep 6, 2023