Settings and activity

134 results found

1. Viewing Agent Email Responses in RingCX

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   New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Jonalyn shared this idea  ·  Apr 21, 2025

2. Ability to Move Users Between Groups in RingCX

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   New  ·  2 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Jonalyn shared this idea  ·  Apr 14, 2025

3. Support the new Yealink WH66 DECT Headset series

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   Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Apr 8, 2025

4. Allow users to pickup a call ringing on another Extension

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   Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Apr 7, 2025

5. Capability to see other user's incoming calls in your desk phone and answer it on their behalf if the user was out of the office

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Apr 7, 2025

6. Allow to answer incoming call from other user using RingCentral App

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Apr 7, 2025

7. Hide SFTP credentials in the RingCX Recording Delivery

   8 votes

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   Implemented  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Feb 14, 2025

8. live transfer/warm transfer from a merged call

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Dec 27, 2024

9. Ability to download phone numbers in number inventory

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jonalyn shared this idea  ·  Dec 20, 2024

10. SAREVILE M99+ Headset Compatibility with RingCentral App

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jonalyn shared this idea  ·  Nov 14, 2024

11. call offers for the longest wait time

    232 votes

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    Under Review  ·  13 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Nov 13, 2024

12. Simultaneous Ring for Cloud profile - RingCX

    27 votes

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    Under Review  ·  5 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Nov 6, 2024

13. Add Polycom VVX 600 as supported device for Hot Desking

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Oct 23, 2024

14. CNAM Update

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Sep 30, 2024

15. Extract SMS

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Sep 27, 2024

16. creating or editing tab names under contacts

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Sep 23, 2024

17. Supervisor Activity report

    5 votes

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    New  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Sep 17, 2024

18. Disable Call recording announcement

    71 votes

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    New  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 31, 2024

19. Robocall Reporting

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 18, 2024

20. Add robocall blocking to user templates

    20 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 17, 2024