Settings and activity

98 results found

1. SMS Retention

   136 votes

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   Under Review  ·  42 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Veronica Mateo supported this idea  ·  Aug 11, 2025

2. Shared SMS were multiple users can receive and send SMS on specific number

   1,445 votes

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   Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Veronica Mateo supported this idea  ·  Aug 11, 2025

3. user have super admin access limited to some extension

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica Mateo supported this idea  ·  Aug 1, 2025

4. Displaying Caller ID Instead of Call Queue Name on Incoming Calls

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Veronica Mateo supported this idea  ·  Jul 31, 2025

5. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

   77 votes

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   New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Veronica Mateo supported this idea  ·  Jul 31, 2025

6. Enable Analytics Filtering by Phone Number (Not Just by Queue)

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Veronica Mateo shared this idea  ·  Jul 24, 2025

7. Spam and Robo Calls

   84 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Veronica Mateo supported this idea  ·  Jul 22, 2025

8. Bulk Update Voicemail Pin

   19 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica Mateo supported this idea  ·  Jul 22, 2025

9. Capability to retrieve deleted sms for deleted extensions.

   27 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Veronica Mateo supported this idea  ·  Jul 21, 2025

10. Ability to Recover Deleted Team

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Veronica Mateo supported this idea  ·  Jul 21, 2025

11. Stop Spam Calls

    23 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Veronica Mateo supported this idea  ·  Jul 14, 2025

12. Incoming caller id name instead of special number

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Veronica Mateo supported this idea  ·  Jul 11, 2025

13. Caller ID for all incoming calls

    40 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica Mateo supported this idea  ·  Jul 11, 2025

14. Specific Error Message on Fax

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Veronica Mateo supported this idea  ·  Jun 18, 2025

15. Receive OTP from websites

    235 votes

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    Under Review  ·  52 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Veronica Mateo supported this idea  ·  May 22, 2025

16. Retrieve deleted conversations

    43 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica Mateo supported this idea  ·  May 21, 2025

17. Restore deleted fax messages

    23 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica Mateo supported this idea  ·  Apr 16, 2025

18. MMS/SMS Policy improve

    6 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Veronica Mateo supported this idea  ·  Sep 20, 2024

19. ability to delete the main Super Admin extension from the Admin portal

    43 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica Mateo supported this idea  ·  Sep 18, 2024

20. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    164 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Veronica Mateo supported this idea  ·  Aug 22, 2024