Capability to retrieve deleted sms for deleted extensions.
Capability to retrieve deleted sms for deleted extensions.
Kennan
shared this idea
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Purru
commented
As part of our healthcare staffing operations, most of our candidate communication, including licenses, compliance documents, and hiring-related information, is exchanged through SMS. This data is critical for our daily operations and regulatory requirements.
Could you please advise:
If it is possible to retrieve SMS data from deleted extensions?
What exact steps or process we should follow to request recovery?
If there are any legal or administrative requirements (such as subpoenas) to access this data?
Since this is directly tied to patient care and staffing compliance, I kindly request your immediate assistance and clear guidance on how best to proceed.
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Randy
commented
Perhaps not actually "Critical" but more than just "Important" -- when users leave the company their accounts are generally reassigned to new employees. Months later, a need may arise to recover messages sent by terminated employees. This may be for compliance issues, legal matters or other reasons.
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Hire Lyzil
commented
Ability to retrieve SMS from a deleted extension