Settings and activity

20 results found

1. Grant RingCX customers access to enable/disable countries for international calling.

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Jessa shared this idea  ·  Aug 28, 2024

2. Automatic hold for warm transfers using integrated phone

   18 votes

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   Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Jessa supported this idea  ·  Aug 2, 2024

3. Call queue manager Analytic reporting

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jessa supported this idea  ·  Jul 15, 2024

4. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jessa supported this idea  ·  May 17, 2024

5. Presence feature. Need the ability to answer a call after it was forwarded to another extension.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jessa shared this idea  ·  Jun 26, 2023

6. Automatically Set User Status to DND or Do not Accept Queue Calls when computer is locked

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jessa shared this idea  ·  Jul 13, 2023

7. Pause/Mute Recording Option for Internal Calls

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jessa shared this idea  ·  Jul 25, 2023

8. Force Log-out due to Inactivity

   22 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jessa commented  ·  Aug 23, 2023  ·  Edit…  ·  Delete…

   Current Behavior: For security reasons, the user will be forced log-out due to inactivity for 14 days.Desired Behavior: Customer to have the option to manage application behavior, an option to set a longer time before users be forced logged-out from the mobile app

   Save Submitting...

9. Call Log synchronization between Desktop App and Deskphone Unify CP600

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   0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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   Jessa shared this idea  ·  Sep 20, 2023

10. Update the list of local mobile numbers included in the Domestic rates

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jessa shared this idea  ·  Jul 5, 2023

11. Add Download option in the queue call details page of Business Analytics

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    0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Jessa shared this idea  ·  Nov 14, 2023

12. Feature Request - Automated Custom Rules for Annual Announcements

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Enable SMS for UK numbers

    78 votes

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    Future Consideration  ·  30 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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14. Feature Request - Grandstream Deskphones Support via Assisted Provisioning

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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15. Recover call recordings for past 90 days

    33 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Share host Audio in RC Video in Desktop App

    184 votes

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    12 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminRINGCENTRAL (Director, Product Management, RingCentral) responded

    Implemented for Windows.  

    Mac is planned for 2H 2024

17. UK Mobile Numbers as a Substitute Caller ID

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Add Remote Control feature to RC Desktop App - Video

    182 votes

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    Implemented  ·  68 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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19. Allow option to record inbound calls but not internal calls (extension to extension)

    59 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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20. Ability to Limit the RingCentral App to connect to our Public IP

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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