Settings and activity
3 results found
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10 votes
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Jason
shared this idea
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1,240 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
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24 votes
Our phones are setup so that all calls forward to a specific extension (e.g. user 1) and then a ring group simultaneously rings all other extensions. If user 2 picks up the call, other users' deskphones do not show that user 2 is on the phone. If user 2 makes an outbound call, all phones correctly show that user 2 is on the phone. Would like deskphones to correctly show the user status independent of the origination of the call.