Settings and activity

121 results found

1. RingCentral App for Apple Watch

   68 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Mark supported this idea  ·  Jun 18, 2025

2. Transferring Licenses in Cost Center

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 30, 2025

3. Main Number as the texting ID for multiple users

   19 votes

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   New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 28, 2025

4. Use Company Main Number as caller ID for texting from all extension for all users.

   61 votes

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   New  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 28, 2025

5. Capability to retrieve deleted sms for deleted extensions.

   27 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 23, 2025

6. SMS usage of main RC number to be available for all users

   74 votes

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   Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 23, 2025

7. Email Notification for External Number being Transfer from IVR Menu

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 7, 2025

8. external number

   4 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 7, 2025

9. User Template Cover Page

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 1, 2025

10. Incoming Fax Settings

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 1, 2025

11. Update custom fax template

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 1, 2025

12. Ability to turn off ads or promotional content from the email voicemail notifications or other notifications

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    21 votes

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    New  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 21, 2025

13. Access to AI content

    15 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 17, 2025

14. Have option to access and delete AI Notes on Admin portal

    21 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 17, 2025

15. SMS Retention

    136 votes

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    Under Review  ·  42 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 13, 2025

16. Customize data retention

    74 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 13, 2025

17. Sync contacts from portal to deskphones

    60 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 7, 2025

18. Conference/3-way calling Automatic recording

    41 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Feb 27, 2025

19. Disable "AI is taking notes" when on call

    188 votes

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    42 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

    Thank you!

    Mark supported this idea  ·  Feb 13, 2025

20. Merge 2 Teams /Group Chat in RC App

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jan 17, 2025