Settings and activity

130 results found

1. Enable AI transcription on Desk phone

   300 votes

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   Planned  ·  84 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Oct 8, 2026

2. Option for Dedicated Call Monitoring Extension / Bypassing Presence and Direct Extension Dialing Limitations

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Oct 5, 2026

3. User Context Logging for SMS in HubSpot integration

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   8 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 23, 2026

4. Integrations Console - SMS messages link to users in Hubspot

   4 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 23, 2026

5. Auto log text on Hubspot

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 23, 2026

6. blacklist outgoing calls

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 4, 2026

7. retrieving deleted SMS

   32 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Aug 27, 2026

8. Enable user extension access to other users' fax messages from the RingCentral application and the company fax line.

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Aug 12, 2026

9. increase fax attachment limit

   43 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 20, 2026

10. Ability to **respond** to short code SMS messages.

    197 votes

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    Under Review  ·  37 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 9, 2026

11. Downloading AI Transcript in Bulk

    29 votes

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    New  ·  5 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 26, 2026

12. SMS Auto-Forwarding

    109 votes

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    Under Review  ·  31 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 24, 2026

13. importing work flow from one ringcentral account to another

    3 votes

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    New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 19, 2026

14. SMS forwarding settings

    60 votes

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    Future Consideration  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 19, 2026

15. service notification email address

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 11, 2026

16. EXEMPTIONS FOR MORTGAGE BUSINESSES IN TCR REGISTRATION

    9 votes

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    New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 4, 2026

17. One-Click ability to reset user settings

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 13, 2026

18. Deleting Active Contacts In Bulk

    8 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 7, 2026

19. SMS - Access granting for managers to team members SMS messages

    18 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 6, 2026

20. AI notes for Conference calls

    41 votes

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    Planned  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 28, 2026