← RingCentral Ideas

Settings and activity

62 results found

  1. Transferring Licenses in Cost Center

    4 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mark supported this idea  · 

  2. Main Number as the texting ID for multiple users

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Mark supported this idea  · 

  3. Use Company Main Number as caller ID for texting from all extension for all users.

    11 votes
    New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Mark supported this idea  · 

  4. Capability to retrieve deleted sms for deleted extensions.

    15 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  5. SMS usage of main RC number to be available for all users

    40 votes
    Future Consideration  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  6. Email Notification for External Number being Transfer from IVR Menu

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  7. external number

    4 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  8. User Template Cover Page

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Mark supported this idea  · 

  9. Update custom fax template

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark supported this idea  · 

  10. Incoming Fax Settings

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mark supported this idea  · 

  11. Ability to turn off ads or promotional content from the email voicemail notifications or other notifications

    12 votes
    New  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Mark supported this idea  · 

  12. Access to AI content

    12 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  13. Have option to access and delete AI Notes on Admin portal

    8 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  14. Increase or remove SMS storage limit of 5000 per folder

    20 votes
    6 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark supported this idea  · 

  15. SMS Retention

    22 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Mark supported this idea  · 

  16. Customize data retention

    43 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  17. Sync contacts from portal to deskphones

    53 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Mark supported this idea  · 

  18. Conference/3-way calling Automatic recording

    24 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark supported this idea  · 

  19. Disable "AI is taking notes" when on call

    145 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Mark supported this idea  · 

  20. Merge 2 Teams /Group Chat in RC App

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Mark supported this idea  · 
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