Settings and activity

122 results found

1. increase fax attachment limit

   42 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Mark supported this idea  ·  Jul 20, 2026

2. Ability to **respond** to short code SMS messages.

   191 votes

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   Under Review  ·  36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 9, 2026

3. Downloading AI Transcript in Bulk

   24 votes

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   New  ·  5 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 26, 2026

4. SMS Auto-Forwarding

   104 votes

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   Under Review  ·  30 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 24, 2026

5. importing work flow from one ringcentral account to another

   3 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 19, 2026

6. SMS forwarding settings

   57 votes

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   Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 19, 2026

7. service notification email address

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 11, 2026

8. EXEMPTIONS FOR MORTGAGE BUSINESSES IN TCR REGISTRATION

   8 votes

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   New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 4, 2026

9. One-Click ability to reset user settings

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 13, 2026

10. Deleting Active Contacts In Bulk

    7 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 7, 2026

11. SMS - Access granting for managers to team members SMS messages

    18 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 6, 2026

12. AI notes for Conference calls

    40 votes

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    Planned  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 28, 2026

13. Outbound Report that shows Dispositions: Answered and Voicemail

    7 votes

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    0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 27, 2026

14. Outbound Call being identified as connected or missed.

    11 votes

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 27, 2026

15. Invalid Extension Routing

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 24, 2026

16. Ability to customize the AI announcement

    11 votes

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    New  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 22, 2026

17. For Super Admin to access other users Glip messages

    19 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 17, 2026

18. View/Access SMS of all other user extension using admin portal

    34 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 17, 2026

19. Access to call transcript history for all users

    26 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 26, 2026

20. Manager Access to Automatic Call Notes (AI Transcript) for Other Users

    39 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 26, 2026