← RingCentral Ideas

Settings and activity

57 results found

  1. Email Notification for External Number being Transfer from IVR Menu

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mark supported this idea  · 

  2. external number

    4 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  3. User Template Cover Page

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Mark supported this idea  · 

  4. Incoming Fax Settings

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  5. Update custom fax template

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark supported this idea  · 

  6. Ability to turn off ads or promotional content from the email voicemail notifications or other notifications

    8 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Mark supported this idea  · 

  7. Access to AI content

    11 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  8. Have option to access and delete AI Notes on Admin portal

    6 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  9. Increase or remove SMS storage limit of 5000 per folder

    14 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark supported this idea  · 

  10. SMS Retention

    21 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Mark supported this idea  · 

  11. Customize data retention

    42 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  12. Sync contacts from portal to deskphones

    51 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Mark supported this idea  · 

  13. Conference/3-way calling Automatic recording

    22 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark supported this idea  · 

  14. Disable "AI is taking notes" when on call

    134 votes
    33 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Mark supported this idea  · 

  15. Merge 2 Teams /Group Chat in RC App

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Mark supported this idea  · 

  16. CNAM feature for Canada

    85 votes
    Under Review  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Mark supported this idea  · 

  17. Outbound Caller ID Limitations

    18 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Mark supported this idea  · 

  18. Audit Trail Enhancements

    207 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Mark supported this idea  · 

  19. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    50 votes
    Planned  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark supported this idea  · 

  20. Super Admin full access to VM and SMS on the Admin Portal

    40 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Mark supported this idea  · 
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