Settings and activity

118 results found

1. importing work flow from one ringcentral account to another

   3 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 19, 2026

2. SMS forwarding settings

   57 votes

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   Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 19, 2026

3. service notification email address

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 11, 2026

4. EXEMPTIONS FOR MORTGAGE BUSINESSES IN TCR REGISTRATION

   8 votes

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   New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 4, 2026

5. One-Click ability to reset user settings

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 13, 2026

6. Deleting Active Contacts In Bulk

   7 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 7, 2026

7. SMS - Access granting for managers to team members SMS messages

   18 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 6, 2026

8. AI notes for Conference calls

   38 votes

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   Planned  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 28, 2026

9. Outbound Report that shows Dispositions: Answered and Voicemail

   7 votes

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   0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 27, 2026

10. Outbound Call being identified as connected or missed.

    11 votes

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 27, 2026

11. Invalid Extension Routing

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 24, 2026

12. Ability to customize the AI announcement

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 22, 2026

13. For Super Admin to access other users Glip messages

    18 votes

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    Future Consideration  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 17, 2026

14. View/Access SMS of all other user extension using admin portal

    31 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 17, 2026

15. Access to call transcript history for all users

    14 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 26, 2026

16. Manager Access to Automatic Call Notes (AI Transcript) for Other Users

    36 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 26, 2026

17. Paging Group Device to Receive Page increase to 65 Devices

    48 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 26, 2026

18. Ability to have more than 25 devices in a paging only group

    62 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 26, 2026

19. Receive Fax in Multiple RC App Users

    25 votes

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    New  ·  14 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 18, 2026

20. Custom Rule for Unknown Numbers

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 17, 2026