Settings and activity

92 results found

1. Outbound Automatic Voicemail Drop

   167 votes

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   Future Consideration  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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2. Add prompt when clicking "Add User" if there are unassigned extensions available

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Drag and drop teams/people into folders

   39 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Embed agent into RingEX

   46 votes

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   Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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5. Ability to remove/hide users from the directory/contact list

   62 votes

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   Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Tiered Dispositions

   10 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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7. Reduction of RC App-Cloud interface complexity

   97 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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8. Improve annotations so they don't automatically disappear

   114 votes

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   Planned  ·  17 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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9. Ability to disable "unmute with spacebar" in RCV meetings

   41 votes

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   Planned  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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10. Allow Admin to remove default Virtual Backgrounds in Meetings.

    11 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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11. Support for PIDF-LO (emergency header information) xml info (Microsoft Teams Direct Routing)

    27 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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12. Additional features For Zendesk Integration

    32 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGeorge (Product Manager - Analytics, RingCentral) responded

    This feature has been released. Zendesk now has WebRTC and browser dialing and calling!