Settings and activity

12 results found

1. When sending a "New Text" have it open the text message history after entering the phone number

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   United Window shared this idea  ·  Mar 4, 2025

2. Separate ring for Desktop app and Mobile app

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   36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
   United Window supported this idea  ·  Nov 20, 2024

3. Shared SMS were multiple users can receive and send SMS on specific number

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   292 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

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   United Window commented  ·  Nov 20, 2024  ·  Edit…  ·  Delete…

   When is this going live? Please let us know!! I also want to know if Beetexting is the solution for this because that is NOT what we are looking for!

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   United Window supported this idea  ·  Sep 27, 2024
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   United Window commented  ·  Aug 23, 2023  ·  Edit…  ·  Delete…

   Allow multiple users to have the operating extension instead of just one user.I need my office administrators to be able to recieve incoming calls and texts BUT still have their own unique username for team messaging.

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   United Window commented  ·  Aug 23, 2023  ·  Edit…  ·  Delete…

   Please fix this ASAP! I have suggested this since I switched to RC in 2020. I do not want my receptionist to have to log into my account anymore in order to respond to text messages from customers. Please move this up to URGENT!

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4. Add a copy button next to the phone number

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   United Window shared this idea  ·  Jun 6, 2024

5. Keep SMS history indefinitely

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   United Window shared this idea  ·  Aug 29, 2023

6. GPS location tracking

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   United Window shared this idea  ·  Aug 29, 2023

7. Sync Quickbooks Contacts

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   United Window shared this idea  ·  Oct 9, 2023

8. Allow multiple users to have the operating extension instead of just one user

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   United Window shared this idea  ·  Jan 13, 2023

9. Read notification for RingCentral messages

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   61 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!

10. Remove/Edit the Header on the Fax page

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    Under Review  ·  6 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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11. Mute incoming call notifications while currently on a call

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio

12. Allow Custom rules to allow unconditional forwarding to several user extensions (not group) instead of just one

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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