Settings and activity

10 results found

1. QoS for VIDEO is no longer drilling down correctly

   15 votes

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   New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   Kevin Hartmann supported this idea  ·  Sep 2, 2025

2. RingCX Queue/Global Phonebook used for Manual Outbound Calls

   74 votes

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   Future Consideration  ·  8 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Kevin Hartmann supported this idea  ·  Mar 3, 2025

3. Option to remove main company number for outbound caller ID settings

   45 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin Hartmann supported this idea  ·  Feb 28, 2025

4. Ability to disable pop up on the incoming call using RingCentral app

   91 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kevin Hartmann supported this idea  ·  Oct 11, 2024

5. Outbound Caller ID Drop-down Alphabetical

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kevin Hartmann supported this idea  ·  Sep 3, 2024

6. Download Voicemail Recordings from Admin Portal

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin Hartmann supported this idea  ·  Jul 30, 2024

7. Account-Wide Holiday Settings and/or Holiday Templates

   241 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

8. Add tools to the admin portal to easily audit user TCR campaign registration

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. attach files in a chat while in a video meeting

   34 votes

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   Under Review  ·  2 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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10. Page Count on CUSTOM Coverpages

    16 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Kevin Hartmann commented  ·  Sep 20, 2022  ·  Edit…  ·  Delete…

    The other example cover sheets have this ability but it does not exist on the new custom cover sheets.

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