Settings and activity

10 results found

1. Option to disable the option of automatically sending a "Welcome Email

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Javier supported this idea  ·  Jun 2, 2025

2. Azure/OKTA Provisioning: Disable activation email after user is automatically provisioned.

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Javier supported this idea  ·  Jun 2, 2025

3. Add an option to allow all incoming calls to a call queue to ring to all queue members without taking into account the user status as it...

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Javier shared this idea  ·  May 26, 2022

4. Allow Custom rules to allow unconditional forwarding to several user extensions (not group) instead of just one

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Javier shared this idea  ·  May 26, 2022

5. Allow admins to change user profile information (including pictures)

   135 votes

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   Under Review  ·  25 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Mute incoming call notifications while currently on a call

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

7. Sync RC status with Microsoft Office (Teams/Outlook)

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   3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminPratyusha Mudrakarta (Senior Product Manager, Productivity, RingCentral) responded

   GA in 2H 2023. 

   
   

   User guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-a-user-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

   
   

   Admin guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

8. Enable a true DND presence sync

   171 votes

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   19 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

9. Desk Phone and Desktop application Sync

   105 votes

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   Planned  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Mirrored Call Status

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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