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← RingCentral Ideas

Settings and activity

120 results found

  1. Google Click ID

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Joseph Gorospe shared this idea  · 

  2. Outbound call recording anouncement

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Joseph Gorospe shared this idea  · 

  3. Decline an incoming call with a text message

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Joseph Gorospe shared this idea  · 

  4. Toggle off "Allow Incoming calls while in a meeting" for all the users in the admin portal.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe shared this idea  · 

  5. Caller ID and Contact Lists assigned to a Group

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Calling all Phone Numbers at Once for Emergency Purposes

    5 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  7. Presence on Limited Extension

    26 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. User group access call log of the same user group

    74 votes

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    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  10. Fax recipient information

    42 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Remove Toggle off "Allow Incoming calls while in a meeting" for all the users in the admin portal.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Allow a Call Queue to disable voicemail

    56 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  14. Forward SMS to External Phone Number

    19 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Add options to view all available licenses that shows the phone numbers via Service Web.

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Account-Wide Holiday Settings and/or Holiday Templates

    253 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

  17. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    186 votes

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    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  18. Decline a incoming call with a text message

    43 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  19. Call Queue voicemails available in RC APP and GUI interface

    71 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  20. to be able to attach attachment thru google drive in the fax services

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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