Settings and activity

126 results found

1. SMS Auto-Forwarding

   105 votes

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   Under Review  ·  30 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Joseph Gorospe supported this idea  ·  Apr 24, 2024

2. Answer from Android Smartwatch

   4 votes

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   Needs More Information  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Apr 23, 2024

3. dial by name directory 2 digits

   3 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe commented  ·  Apr 16, 2024  ·  Edit…  ·  Delete…

   The customer tried adding "#" after the last 2 letters of his surname and it worked. It will also be helpful if we can modify the prompt when we ask the caller to enter the name of the staff.

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   Joseph Gorospe supported this idea  ·  Apr 16, 2024

4. Download Multiple Faxes

   17 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Apr 12, 2024

5. Spam and Robo Calls

   87 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Apr 11, 2024

6. Disable/Enable 2 Factor Authentication on certain users

   24 votes

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   Under Review  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Apr 4, 2024

7. Google Click ID

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe shared this idea  ·  Jan 12, 2023

8. Outbound call recording anouncement

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe shared this idea  ·  Mar 27, 2023

9. Decline an incoming call with a text message

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe shared this idea  ·  Mar 27, 2023

10. Toggle off "Allow Incoming calls while in a meeting" for all the users in the admin portal.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe shared this idea  ·  Jun 13, 2023

11. Caller ID and Contact Lists assigned to a Group

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Calling all Phone Numbers at Once for Emergency Purposes

    5 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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13. Presence on Limited Extension

    27 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. User group access call log of the same user group

    74 votes

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    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Apr 22, 2024

16. Fax recipient information

    42 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Remove Toggle off "Allow Incoming calls while in a meeting" for all the users in the admin portal.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Allow a Call Queue to disable voicemail

    56 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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20. Forward SMS to External Phone Number

    21 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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