Settings and activity

46 results found

1. Custom Report

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe commented  ·  Dec 11, 2024  ·  Edit…  ·  Delete…

   The customer wants to set up a scheduled report that at the very minimum will provide the IP addresses of all connected VoIP phones (if they could swing it, they also like to include the serial number, signed in user, and user's assigned phone number).

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   Joseph Gorospe supported this idea  ·  Dec 11, 2024

2. Feature Request: Restrict Email Updates to Authorized Domains in User Profile

   9 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Nov 14, 2024

3. Reports for overflowed calls

   4 votes

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   Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Nov 6, 2024

4. Use other international number as caller ID

   6 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 31, 2024

5. Analytics report for IVR key presses

   45 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 31, 2024

6. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   30 votes

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   Planned  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 25, 2024

7. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 23, 2024

8. maximum caller wait time in queue

   5 votes

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   0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 23, 2024

9. CallerID Name in UK

   20 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Sep 30, 2024

10. Remove my background noise

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    5 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 24, 2024

11. Option to receive security code via SMS or phone call for UK Customers

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 24, 2024

12. Retrieved data for a deleted user extension

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 19, 2024

13. Visibility of missed calls from call queue on the RingCentral app

    36 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 9, 2024

14. To able to use Restricted global emergency and special service numbers as Ext. Number

    7 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe commented  ·  Sep 5, 2024  ·  Edit…  ·  Delete…

    It would be helpful if the system does not allow restricted global emergency and special service numbers to be used as extension numbers.

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    Joseph Gorospe shared this idea  ·  Sep 5, 2024

15. caller ID for local numbers

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Aug 20, 2024

16. email to fax with signature

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  May 7, 2024

17. Analytics - IVR key presses as a KPI option

    32 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  May 2, 2024

18. Outbound Calls Tagged as Robocall | RingCentral

    41 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Apr 29, 2024

19. Allow super admin to delete member on first born group chat on RingCentral App

    22 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe commented  ·  Apr 29, 2024  ·  Edit…  ·  Delete…

    Option for a group admin to delete a member in the default company team.

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    Joseph Gorospe supported this idea  ·  Apr 29, 2024

20. SMS Auto-Forwarding

    62 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Apr 24, 2024