Settings and activity

102 results found

1. Call Recording. (Hold time is not being included on the recording)

   7 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Feb 12, 2026

2. Ability to disable an active number in presence

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Feb 6, 2026

3. Automatic sharing of AI Notes to Another User

   7 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Feb 5, 2026

4. Ability to answer queue calls even if user/extension in on DND

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Feb 4, 2026

5. Limit users access to call recording

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Feb 3, 2026

6. speech-to-text

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Joseph Gorospe shared this idea  ·  Feb 3, 2026

7. Allow incoming calls to route the call directly depending on the user's contact list

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Jan 26, 2026

8. RC Fax account forwarding to external fax number

   32 votes

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   2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Jan 26, 2026

9. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

   45 votes

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   3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Jan 15, 2026

10. Conference + Transfer Feature

    26 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Dec 17, 2025

11. Prevent external recording of video meetings or webinar

    3 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Dec 15, 2025

12. Remove background noise for calls connected to AI Receptionist

    11 votes

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    New  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Dec 12, 2025

13. SMS usage of main RC number to be available for all users

    72 votes

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    Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Dec 10, 2025

14. Allow call handling custom rules to forward calls to main phone number

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Dec 5, 2025

15. Group Text Messaging

    96 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Nov 26, 2025

16. IP Phone Do Not Disturb And Ring Groups

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Nov 19, 2025

17. Change Fax Transmission Result sent number

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Nov 3, 2025

18. Spanish language support with AI Recptionist

    16 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Nov 3, 2025

19. disable the DND function

    23 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Oct 29, 2025

20. Super Admin Can View any Message/FAX/Voicemail

    68 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 19, 2025