Settings and activity

43 results found

1. Use other international number as caller ID

   6 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 31, 2024

2. Analytics report for IVR key presses

   45 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 31, 2024

3. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   21 votes

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   Planned  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 25, 2024

4. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 23, 2024

5. maximum caller wait time in queue

   5 votes

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   0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Oct 23, 2024

6. CallerID Name in UK

   16 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Sep 30, 2024

7. Remove my background noise

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   4 votes

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   1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Sep 24, 2024

8. Option to receive security code via SMS or phone call for UK Customers

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Sep 24, 2024

9. Retrieved data for a deleted user extension

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Sep 19, 2024

10. Visibility of missed calls from call queue on the RingCentral app

    33 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 9, 2024

11. To able to use Restricted global emergency and special service numbers as Ext. Number

    7 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe commented  ·  Sep 5, 2024  ·  Edit…  ·  Delete…

    It would be helpful if the system does not allow restricted global emergency and special service numbers to be used as extension numbers.

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    Joseph Gorospe shared this idea  ·  Sep 5, 2024

12. caller ID for local numbers

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Aug 20, 2024

13. email to fax with signature

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  May 7, 2024

14. Analytics - IVR key presses as a KPI option

    31 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  May 2, 2024

15. Outbound Calls Tagged as Robocall | RingCentral

    38 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Apr 29, 2024

16. Allow super admin to delete member on first born group chat on RingCentral App

    8 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe commented  ·  Apr 29, 2024  ·  Edit…  ·  Delete…

    Option for a group admin to delete a member in the default company team.

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    Joseph Gorospe supported this idea  ·  Apr 29, 2024

17. SMS Auto-Forwarding

    52 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Apr 24, 2024

18. Answer from Android Smartwatch

    4 votes

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    Needs More Information  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Apr 23, 2024

19. Allow all extensions to send SMS from main Company extension

    86 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Apr 22, 2024

20. dial by name directory 2 digits

    3 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe commented  ·  Apr 16, 2024  ·  Edit…  ·  Delete…

    The customer tried adding "#" after the last 2 letters of his surname and it worked. It will also be helpful if we can modify the prompt when we ask the caller to enter the name of the staff.

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    Joseph Gorospe supported this idea  ·  Apr 16, 2024