Settings and activity

96 results found

1. Allow incoming calls to route the call directly depending on the user's contact list

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Jan 26, 2026

2. RC Fax account forwarding to external fax number

   31 votes

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   1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Jan 26, 2026

3. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

   44 votes

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   3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Jan 15, 2026

4. Conference + Transfer Feature

   26 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Dec 17, 2025

5. Prevent external recording of video meetings or webinar

   3 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Dec 15, 2025

6. Remove background noise for calls connected to AI Receptionist

   10 votes

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   New  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Dec 12, 2025

7. SMS usage of main RC number to be available for all users

   72 votes

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   Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Dec 10, 2025

8. Allow call handling custom rules to forward calls to main phone number

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Dec 5, 2025

9. Group Text Messaging

   95 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joseph Gorospe supported this idea  ·  Nov 26, 2025

10. IP Phone Do Not Disturb And Ring Groups

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Nov 19, 2025

11. Change Fax Transmission Result sent number

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Nov 3, 2025

12. Spanish language support with AI Recptionist

    16 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Nov 3, 2025

13. disable the DND function

    23 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Oct 29, 2025

14. Super Admin Can View any Message/FAX/Voicemail

    68 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 19, 2025

15. CNAM for a mobile carrier

    91 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 17, 2025

16. Ability to answer Apple Verification Calls

    52 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 16, 2025

17. Continues Ring notifications for "Ring my phone when any user I am monitoring rings"

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 8, 2025

18. Receive the security code through a phone call

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Sep 4, 2025

19. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    139 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph Gorospe supported this idea  ·  Aug 29, 2025

20. Create folders for fax

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph Gorospe commented  ·  Aug 26, 2025  ·  Edit…  ·  Delete…

    The customer receives faxes in the RingCentral App, which are sent to three different numbers. The customer wants to have a folder for each number in the RingCentral App, where the fax will be forwarded depending on the number it was sent to.

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    Joseph Gorospe supported this idea  ·  Aug 26, 2025