← RingCentral Ideas

Settings and activity

53 results found

  1. Fax Notification Via Encrypted Email

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  2. Audit Trail - Ability to view the audit trail for 1 year or more

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  3. Use Company Fax as Caller ID even assigned to user extension directly

    19 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  4. A separate storage for Voicemail messages and fax message

    7 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  5. Unknown Caller Identification

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  6. Stop others from spoofing our number

    26 votes
    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  7. Extending Call Log Retention Past 1 Year

    29 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  8. Custom Report

    4 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Joseph Gorospe commented  · 

    The customer wants to set up a scheduled report that at the very minimum will provide the IP addresses of all connected VoIP phones (if they could swing it, they also like to include the serial number, signed in user, and user's assigned phone number).

    Joseph Gorospe supported this idea  · 

  9. Restrict Email Updates to Authorized Domains in User Profile

    11 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  10. Reports for overflowed calls

    4 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  11. Use other international number as caller ID

    6 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  12. Analytics report for IVR key presses

    51 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  13. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    56 votes
    Planned  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  14. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  15. maximum caller wait time in queue

    5 votes
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  16. CallerID Name in UK

    22 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  17. Remove my background noise

    7 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  18. Option to receive security code via SMS or phone call for UK Customers

    5 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  19. Retrieved data for a deleted user extension

    20 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 

  20. Visibility of missed calls from call queue on the RingCentral app

    44 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Joseph Gorospe supported this idea  · 
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