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← RingCentral Ideas

Settings and activity

40 results found

  1. Sync DND Status of Deskphone with Service Web and RC App

    11 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jorge supported this idea  · 

  2. External Number on Presence

    23 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Jorge supported this idea  · 

  3. Disable Voicemail - Enable Faxing

    26 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Jorge commented  · 

    To have an ability to disable the automated voicemail notifications when new fax is received.

  4. Shared Fax Inbox in RC App for Departments

    21 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Jorge commented  · 

    Shared fax feature. Allow faxes to be shared across the extensions and should be viewable on their RC App like the co-recipient of Voicemail.

    This is helpful for extensions that should not have voicemail messages and can still view faxes sent to other extensions.

    Jorge supported this idea  · 

  5. Restore deleted text messages

    73 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Jorge supported this idea  · 

  6. Add feature of knowing IP ADDRESS OF CALLER TO BLOCK SPAM CALLS

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jorge supported this idea  · 

  7. Identify Platform Used for Calls

    2 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jorge commented  · 

    The call log should have an additional field identifying if calls are made in Salesforce or RingCentral App or Deskphones,

    Jorge supported this idea  · 

  8. Disable Call Monitoring Notification

    17 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jorge supported this idea  · 

  9. RingSense: Call Transcripts should be Integrated with Salesforce

    4 votes

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    0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Jorge shared this idea  · 

  10. Share SMS Template across all users in the account

    41 votes

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    7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Jorge supported this idea  · 

  11. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    167 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jorge supported this idea  · 

  12. Add a Call Queue Extension Filter on Quality of Service

    1 vote

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    0 comments  ·  Analytics & Reporting » QOS  ·  Admin →
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    Jorge shared this idea  · 

  13. Cisco 8861 - Shared Line/Hot Desk Timeout

    2 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jorge shared this idea  · 

  14. Spam Risk Caller ID to be removed

    98 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jorge supported this idea  · 
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    Jorge commented  · 

    Instead of logging and registering the number per provider, RingCentral should have a push to request removing the number as SPAM on different carriers.

  15. User Role - User Admin to have Access on All Unassigned Phones

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jorge shared this idea  · 

  16. Send Fax to multiple extension/recipient

    78 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jorge commented  · 

    - When changing/updating the assigned user for the company fax recipient, there should be an option like the co-recipient of voicemail. Faxes should be shared by different extensions for easier access to old faxes received by the previous assigned fax extension.

    Jorge supported this idea  · 

  17. Archiver - SMS Data and File Format

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jorge shared this idea  · 

  18. Disable Third Party Apps Jupiter Desktop

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Jorge commented  · 

    In relation to this, there should be an option on the Admin Portal to stop specific users to install apps from marketplace.

  19. System wide blocking of spam numbers to all extensions

    36 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Allow Presence/HUD to Reflect on Manual Provisioned Phones

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jorge commented  · 

    There are a lot of models that are not available for assisted provisioning, it will be very helpful if there's a way to have the presence and HUD reflect to manually provisioned phones.

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