Settings and activity

58 results found

1. Call Queue Notification

   17 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Jorge supported this idea  ·  Jul 29, 2026

2. Align 'Total Included SMS Usage' on the Usage View on the Admin Portal

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jorge supported this idea  ·  Jul 29, 2026

3. Auto-email AI Assistant phone call transcripts to RingCentral User

   17 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Jorge supported this idea  ·  Jul 16, 2026

4. Message Tab Visibility | Ability to Remove by Assign and not Remove All By Default

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jorge supported this idea  ·  Jul 15, 2026

5. Remote Microphone Transmit Gain Controls for Mitel 6930 IP Phones

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jorge supported this idea  ·  Jul 2, 2026

6. Configurable Auto-Resolve Settings for SMS Shared Inbox

   19 votes

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   New  ·  5 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Jorge supported this idea  ·  Jul 1, 2026

7. Prevent Caller From Dialing EXT while on hold/waiting in queue.

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jorge supported this idea  ·  Jun 25, 2026

8. Separate Alert Timer Settings Per Call Queue Pickup Member

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jorge supported this idea  ·  Jun 17, 2026

9. SMS CNAM

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jorge supported this idea  ·  Jun 15, 2026

10. Poly conference call

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jorge supported this idea  ·  Jun 12, 2026

11. Suppress Email Notifications for Blocked Spam and Phishing SMS

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jorge shared this idea  ·  Jun 5, 2026

12. HIPAA Compliant Companies to Have Option for 90 Days of Message Data Retention

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Jorge supported this idea  ·  Jun 5, 2026

13. To be able to reply on SMS from short digit numbers or 646000 number

    31 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jorge supported this idea  ·  Mar 31, 2026

14. View Company Call log on Ring Central Application

    33 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jorge supported this idea  ·  Mar 19, 2026

15. Increase Direct Export Limit for Admin Portal Call Logs beyond 1,000 Rows

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Jorge shared this idea  ·  Mar 16, 2026

16. Ability to Manually Mark the Incoming Text Messages or SMS as Read/Unread

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jorge supported this idea  ·  Mar 2, 2026

17. Voicemail and DND greeting

    12 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jorge supported this idea  ·  Feb 5, 2026

18. Call Queue - Answer in Priority

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jorge shared this idea  ·  Nov 14, 2025

19. Allow any kind of headsets to work with RingCentral's Background Noise Reduction Tool

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jorge shared this idea  ·  Oct 2, 2025

20. Regard the pick-up of any parked call as 'Inbound' for call recording purposes

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jorge supported this idea  ·  Sep 30, 2025