← RingCentral Ideas

Settings and activity

15 results found

  1. Add abilty to search and add vanity US toll-free numbers on UK multi-site system

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    James shared this idea  · 

  2. CallerID Name in UK

    22 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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    James shared this idea  · 

  3. Admin App

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Agent status and multiple call queues

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. Disconnect call queue call when no call queue member is available

    16 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  6. Send an alert when x numbers of calls are in the queue

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  7. Feature to disable Beeping for Call Waiting in queues

    46 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  8. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes
    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  9. KPI - Average wait time Abandoned calls and Average wait time Answered calls

    11 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  10. Holiday/Night Button

    84 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  11. Add an option to disable the 911 warning

    35 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Add Logitech Headset support (BETA) to the RC App

    45 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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  13. Enable a true DND presence sync

    169 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. Add the call queue option in RC Phone app available in RC MVP App

    13 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  15. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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