Settings and activity

21 results found

1. Department Name Pick From List

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Arron shared this idea  ·  Jul 15, 2022

2. Universal Search in Admin Portal

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Arron shared this idea  ·  Jan 14, 2022

3. Non-Super Admin users can elevate themselves to a Super Admin.

   91 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Suppress notifications to users when template changes are made or pushed

   23 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Transfer out of Voicemail

   14 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. User Outbound call limit feature

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Allow Blocking Outbound Calls by Number

   114 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Company-wide option to prevent outbound calls to all non toll-free numbers

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. An overview, within the User Settings, of all group memberships.

   88 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now available as an additional drop down in the User Settings.

10. Configure phone buttons for items other than Presence

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Allow Locking of Individual Extension Fields/Settings

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Audit Trail Enhancements

    197 votes

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    61 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    
    

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

13. Customize Email Notifications

    30 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Turn Administrative Email Notifications Off

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    72 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Separate the Call Forwarding & Voicemail

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Restrict User's Ability to Change Voicemail Attachments and Voicemail to Text Settings

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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18. Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

    57 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. Change the default soft keys on Polycom phone when provisioning the phone.

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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20. Hide Contacts from RingCentral Contacts List

    51 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html