Settings and activity

10 results found

1. Calls should return with specific reasons such as invalid, rejected, blocked, and declined

   6 votes

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   Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminJesse (Manager - Hypercare, RingCentral) supported this idea  ·  Nov 5, 2024

2. Show Caller number when specific extension will transfer the call to another extension

   21 votes

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   Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminJesse (Manager - Hypercare, RingCentral) supported this idea  ·  Jul 25, 2024

3. Add AWAY Option for chat

   41 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   AdminJesse (Manager - Hypercare, RingCentral) supported this idea  ·  Mar 5, 2024

4. Standardize Custom Fax Cover Page Template

   19 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   AdminJesse (Manager - Hypercare, RingCentral) shared this idea  ·  Sep 28, 2022

5. Read-only access

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Ability to assign dedicated fax number to multiple users

   51 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Add Dinosaur Emojis to RingCentral Chat

   169 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Now live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024!

8. RC App Video quality Monitoring/Controls

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. MVP Desk Phone License With No DID

   18 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Analytics regarding Text Messaging/SMS

    212 votes

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    Future Consideration  ·  21 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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