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10 results found

  1. Outbound WhatsApp within RCX agent UI

    17 votes

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    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Niall commented  · 

    Incredibly useful especially as UK doesn't have SMS capabilities. Whatsapp is prevalent across all customers. Large oppty in Recruitment agencies for this.

    Niall supported this idea  · 

  2. Ability to edit Glip note at same time as navigating round Glip

    2 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    Niall shared this idea  · 

  3. Add support for MacBook touch bar

    2 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Niall shared this idea  · 

  4. Call Log - Enhancements

    47 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  5. RingCentral for Salesforce: Record Types and Picklists

    12 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  6. Salesforce plugin - please update the product so that it supports dependent drop down lists

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  7. Salesforce plugin - Please update the product so that it supports lookup fields

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Salesforce Plugin - Improved error handling messages would help users to better understand what has gone wrong

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  9. RC Salesforce plugin - Feature request to enable mandatory fields within the RC component

    5 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  10. We need a way to assign permissions to call recordings done by the ACR. Currently the permissions are all or nothing. We need to at leas...

    30 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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