Settings and activity

10 results found

1. Outbound WhatsApp within RCX agent UI

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   21 votes

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   Future Consideration  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Niall commented  ·  Jun 7, 2024  ·  Edit…  ·  Delete…

   Incredibly useful especially as UK doesn't have SMS capabilities. Whatsapp is prevalent across all customers. Large oppty in Recruitment agencies for this.

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   Niall supported this idea  ·  Jun 7, 2024

2. Ability to edit Glip note at same time as navigating round Glip

   2 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Niall shared this idea  ·  Apr 7, 2020

3. Add support for MacBook touch bar

   2 votes

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   Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Niall shared this idea  ·  Sep 7, 2020

4. Call Log - Enhancements

   61 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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5. RingCentral for Salesforce: Record Types and Picklists

   14 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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6. Salesforce plugin - please update the product so that it supports dependent drop down lists

   3 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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7. Salesforce plugin - Please update the product so that it supports lookup fields

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Salesforce Plugin - Improved error handling messages would help users to better understand what has gone wrong

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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9. RC Salesforce plugin - Feature request to enable mandatory fields within the RC component

   5 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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10. We need a way to assign permissions to call recordings done by the ACR. Currently the permissions are all or nothing. We need to at leas...

    30 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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