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10 results found

  1. mobile number

    16 votes

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    New  ·  3 comments  ·  Phone & Messaging » International  ·  Admin →
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    Pascal Coignet shared this idea  · 

  2. Persist - Add support for Germany

    17 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Pascal Coignet supported this idea  · 

  3. OFCOM compliant Proactive and Predictive Dialler

    18 votes

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Pascal Coignet supported this idea  · 

  4. Remotely / from ServiceWeb Enable HUD for Mobile APP Users

    7 votes

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    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Pascal Coignet supported this idea  · 

  5. WCAG (Web Content Accessibility Guidelines)

    36 votes

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    Planned  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Pascal Coignet shared this idea  · 

  6. Dequeue setting per queue

    46 votes

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    Planned  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Pascal Coignet supported this idea  · 

  7. HUD Ring Desktop Application Active Call - Privacy???

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Pascal Coignet commented  · 

    The ability to display just "Active Call" for example, but removing the Name & Number for privacy reasons is really important in the German market.

    Pascal Coignet supported this idea  · 

  8. Position in Queue, Estimated wait time, and Call queue caller call back feature

    198 votes

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    Future Consideration  ·  35 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Pascal Coignet commented  · 

    The ask is to have RingCentral available in a new upcoming National Health Service (NHS) framework.

  9. MVP Offline Mode

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Pascal Coignet shared this idea  · 

  10. Ability to Schedule Text Messages

    150 votes

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    22 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Pascal Coignet commented  · 

    Similar to Slack & Teams, the ability to send a message at a later date. This can help when setting up a message out of office hours, or when travelling with spotty reception.