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← RingCentral Ideas

Settings and activity

68 results found

  1. Multiple Voicemail Greetings

    220 votes

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    Future Consideration  ·  60 comments  ·  Phone & Messaging » Other  ·  Admin →
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  2. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    186 votes

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    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    672 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  4. Shared SMS were multiple users can receive and send SMS on specific number

    1,443 votes

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    341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

  5. Adjust how missed calls are categorized for group calls

    482 votes

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  6. Making SMS texting while on call faster/more efficient for desktop program (not extension)

    100 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  7. substitute Caller ID for bulk upload up to 60000

    46 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Partner Account Management

    25 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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