← RingCentral Ideas

Settings and activity

70 results found

  1. Enable a true DND presence sync

    169 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
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  2. Multiple Voicemail Greetings

    191 votes
    Future Consideration  ·  49 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    184 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  4. Text from the same main user number

    371 votes
    62 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica Hernandez (Community Support Specialist, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users

  5. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    581 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. Shared SMS were multiple users can receive and send SMS on specific number

    758 votes
    158 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  7. Adjust how missed calls are categorized for group calls

    474 votes
    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  8. Making SMS texting while on call faster/more efficient for desktop program (not extension)

    96 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  9. substitute Caller ID for bulk upload up to 60000

    45 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Partner Account Management

    23 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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