Settings and activity

13 results found

1. RCX RT Dashboard to Show Individual Caller Hold/Wait Time

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Edith shared this idea  ·  Nov 20, 2024

2. Allow Admins to Enable HD Video for their Users

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Edith supported this idea  ·  Nov 20, 2024

3. User Status on Exported Performance Reports

   9 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Edith supported this idea  ·  Sep 18, 2024

4. Generate a report on a date range but only on specific time of the day

   38 votes

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   6 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Edith supported this idea  ·  Sep 18, 2024

5. Simple Temporary password

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Edith supported this idea  ·  Aug 5, 2024
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   Edith commented  ·  Aug 5, 2024  ·  Edit…  ·  Delete…

   Add An option that will indicate a Temporary password.

   Save Submitting...

6. Read-only role or permission to view the whole account.

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Edith supported this idea  ·  Jun 19, 2024

7. New Layout Should Also Include Timestamps of Call Logs

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Edith supported this idea  ·  Apr 8, 2024

8. RingCentral Analytics - Share and collaborate on saved reports

   29 votes

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   Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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9. Mute incoming call notifications while currently on a call

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

10. Shared SMS were multiple users can receive and send SMS on specific number

    694 votes

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    142 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

11. Auto Text Replies After Hours

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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12. Use the app in conjunction with a physical phone

    156 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This feature is currently in open beta and available for all!

13. Granular Permission for Employee Unlock

    14 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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