← RingCentral Ideas

Settings and activity

6 results found

  1. DNC (Do Not Call) Feature: SalesForce to RingCentral Inegration

    8 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jesse supported this idea  · 

  2. ringcentral salesforce integration

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jesse supported this idea  · 

  3. Filter through SMS campaign numbers

    37 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jesse supported this idea  · 

  4. Ability to download bulk users on SMS campaign

    17 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    An error occurred while saving the comment
    Jesse commented  · 

    At the University of Tennessee Knoxville we need this feature ASAP, we have thousands of users that were "grandfathered" into allowing texting before campaigns were required, and now we are being charged overages for all of them every time they text instead of using their allottments. This is costing us hundreds of dollars a month, and we have no way to download any sort of lists to see who has been left out of campaigns. Please escalate ASAP

    Jesse supported this idea  · 

  5. Multiple RingCentral Profiles, Simultaneously Logged In

    389 votes
    23 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating…

  6. IVR change default greeting being played 3 times

    28 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?