← RingCentral Ideas

Settings and activity

13 results found

  1. Voicemail Notification Emails for Voice Queues with Text Transcripts

    10 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Whitney shared this idea  · 

  2. Auto populate HUD Extensions with assigned can be monitored group members

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Whitney supported this idea  · 

  3. Voicemail Setting Permission for custom role

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Whitney supported this idea  · 

  4. Option to bulk download or forward voicemail to an email address in admin portal

    22 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  5. Add Dinosaur Emojis to RingCentral Chat

    169 votes
    5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Single Pane of Glass for multiple Call Queue Logs

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. SIP ALG Test Confirmation Tool

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. See a user's CQG membership from their extension settings

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Filter download user list

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. See Pending Callers in Queue

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  11. Interaction Issue Hot Button

    18 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?

  12. translate closed captions

    21 votes
    Future Consideration  ·  1 comment  ·  Events & Video » Other  ·  Admin →
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  13. When All Members Are Unavailable Routing Options

    20 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?