Voicemail Setting Permission for custom role
Unable to update/make custom voicemail greeting when Screening, Greeting & Hold Music is disabled for user roles.
If we can include a separate permission for a role such as greeting, voicemail settings, ringback, screening and hold music restriction.
The users are now restricted to update voicemail when they are assigned to a role that is restricted for Screening, Greeting & Hold Music.
This is happening when updating through desktop, mobile and web application.
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IT Support commented
This is a big problem. It has changed negatively the experience for all of our users. Which is in the thousands. Please revert ASAP!
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Matt commented
This was working prior to 24.1
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Christian Abille commented
Sample screenshot restricting users to updating voicemail when permission is disabled