Settings and activity

12 results found

1. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

   180 votes

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   12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Planned for November 2024!

2. Account-Wide Holiday Settings and/or Holiday Templates

   217 votes

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   20 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you!

3. Add an option to disable the 911 warning

   35 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Adjust how missed calls are categorized for group calls

   473 votes

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   60 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

5. Show availability/status in Company contact list.

   101 votes

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   Implemented  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. HUD pop out window on RingCentral app

   143 votes

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   Implemented  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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7. Super Admin Can View any Message/FAX/Voicemail

   54 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

   72 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. An overview, within the User Settings, of all group memberships.

   88 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now available as an additional drop down in the User Settings.

10. Looking to see Custom Status in HUD without having to click the profile picture

    46 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now available! Please ensure you are on the latest version of the app.

11. Set Users Status on their behalf

    64 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Remotely manage user status

    30 votes

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    Implemented  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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