← RingCentral Ideas

Settings and activity

12 results found

  1. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    184 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  2. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

  3. Add an option to disable the 911 warning

    35 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Adjust how missed calls are categorized for group calls

    474 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  5. Show availability/status in Company contact list.

    101 votes
    Implemented  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. HUD pop out window on RingCentral app

    143 votes
    Implemented  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  7. Super Admin Can View any Message/FAX/Voicemail

    61 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    76 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. An overview, within the User Settings, of all group memberships.

    88 votes
    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Looking to see Custom Status in HUD without having to click the profile picture

    46 votes
    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  11. Set Users Status on their behalf

    65 votes
    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Admin →
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  12. Remotely manage user status

    30 votes
    Implemented  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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