Settings and activity

4 results found

1. Remove missed call from queue members if answered

   207 votes

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   25 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

   Janet supported this idea  ·  Jul 18, 2024
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   Janet commented  ·  Jul 18, 2024  ·  Edit…  ·  Delete…

   Is there an update regarding the roll out of the change to show only missed call notification if no one in the queue answered the call?

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2. Differentiating Ring Tone for Incoming Calls

   81 votes

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   Planned  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Include SMS on export data fields

   62 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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4. Adjust how missed calls are categorized for group calls

   471 votes

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   59 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status