Settings and activity

5 results found

1. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   315 votes

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   Planned  ·  98 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Janet supported this idea  ·  Oct 31, 2025

2. Remove missed call from queue members if answered

   219 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

   Janet supported this idea  ·  Jul 18, 2024
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   Janet commented  ·  Jul 18, 2024  ·  Edit…  ·  Delete…

   Is there an update regarding the roll out of the change to show only missed call notification if no one in the queue answered the call?

   Save Submitting...

3. Differentiating Ring Tone for Incoming Calls

   116 votes

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   Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Include SMS on export data fields

   70 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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5. Adjust how missed calls are categorized for group calls

   478 votes

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   61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status