Settings and activity

5 results found

1. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   322 votes

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   Planned  ·  102 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Janet Leonard supported this idea  ·  Oct 31, 2025

2. Remove missed call from queue members if answered

   219 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Learn more about this feature here.

   Janet Leonard supported this idea  ·  Jul 18, 2024
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   Janet Leonard commented  ·  Jul 18, 2024  ·  Edit…  ·  Delete…

   Is there an update regarding the roll out of the change to show only missed call notification if no one in the queue answered the call?

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3. Differentiating Ring Tone for Incoming Calls

   118 votes

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   Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Include SMS on export data fields

   70 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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5. Adjust how missed calls are categorized for group calls

   481 votes

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   61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status