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← RingCentral Ideas

Settings and activity

52 results found

  1. Allow separation of direct voicemail notification and shared voicemail notification.

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  2. Allow Co-Host to manage Breakout Rooms

    19 votes

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    Future Consideration  ·  2 comments  ·  Events & Video » Webinar  ·  Admin →
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  3. Allow Blocking Outbound Calls by Number

    204 votes

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    Under Review  ·  38 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Rob supported this idea  · 

  4. Voicemail-to-text to capture multiple languages concurrently

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  5. Account-Wide Holiday Settings and/or Holiday Templates

    255 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

  6. Turn Off Extension Dialing Options

    69 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Display assigned extension number on phone screen

    40 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. Consistently list Emergency Response Locations in User Download

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Set Intercom Feature In Bulk.

    66 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Allow Ring My Phone to be turned on/off by user with presence monitoring

    18 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  11. Call waiting for queue calls

    164 votes

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    40 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US

  12. Add auto answer in the Ring Central unified app

    16 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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