← RingCentral Ideas

Settings and activity

14 results found

  1. [Quality Management] Allow scheduled evaluations to be transferred to another team

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Stephen shared this idea  · 

  2. QM - Allow deletion of evaluations without agents having to acknowledge them

    5 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Stephen supported this idea  · 

  3. Ability to delete evaluations

    3 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Stephen supported this idea  · 

  4. System schedules accessible via Queues, channels, IVR

    20 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Stephen supported this idea  · 

  5. Add time based variable to holiday configuration

    10 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Stephen supported this idea  · 

  6. Restrict Email Updates to Authorized Domains in User Profile

    10 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Stephen supported this idea  · 

  7. The call should not go through if the user mistakenly dials a number in the DNC list in RingCX.

    8 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Stephen supported this idea  · 

  8. "My caller ID" dropdown should be searchable

    16 votes
    Under Review  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Stephen supported this idea  · 

  9. Deleting Active Contacts In Bulk

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  10. Share host Audio in RC Video in Desktop App

    185 votes
    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Stephen supported this idea  · 

  11. Assign co-host in RingCentral Video

    72 votes
    Future Consideration  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  12. Multiple Hosts for Reoccurring Meetings

    154 votes
    Under Review  ·  32 comments  ·  Events & Video » Webinar  ·  Admin →
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  13. Bring back the pause screen share feature

    58 votes
    Future Consideration  ·  5 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  14. Allow remote control using app.ringcentral.com and mobile apps

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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