Settings and activity

19 results found

1. Add Page count on fax when generating a report from REPORT>CALL LOG

   22 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Stephen supported this idea  ·  Jun 5, 2025

2. Enable recording disclaimer in RCV

   11 votes

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

   Participants see a clear recording-in-progress disclaimer whenever a meeting is being recorded..

   
   

   Stephen supported this idea  ·  Apr 29, 2025

3. Ring Central Video is too Resource Intensive

   54 votes

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   1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

   Customers see meaningfully lower CPU and memory usage in video meetings on the RingCentral desktop app (using new desktop meetings experience), which replaced the Legacy meetings

   Additionally, for customers on older computers, we’ll be introducing a performance optimization mode in July 2026 to help provide a smoother experience. More details will follow soon.

   
   

   Stephen supported this idea  ·  Apr 29, 2025

4. Grant Remote Control Access to Shared Screen via website not app

   21 votes

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   New  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Stephen supported this idea  ·  Apr 29, 2025

5. i would like to show the number of pages per fax sent and received under call log

   18 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. [Quality Management] Allow scheduled evaluations to be transferred to another team

   2 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Stephen shared this idea  ·  Mar 25, 2025

7. QM - Allow deletion of evaluations without agents having to acknowledge them

   5 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Stephen supported this idea  ·  Mar 25, 2025

8. Ability to delete evaluations

   3 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Stephen supported this idea  ·  Mar 25, 2025

9. System schedules accessible via Queues, channels, IVR

   25 votes

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   Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Stephen supported this idea  ·  Mar 25, 2025

10. Add time based variable to holiday configuration

    64 votes

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    Future Consideration  ·  17 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Stephen supported this idea  ·  Mar 25, 2025

11. Restrict Email Updates to Authorized Domains in User Profile

    13 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Stephen supported this idea  ·  Mar 25, 2025

12. The call should not go through if the user mistakenly dials a number in the DNC list in RingCX.

    9 votes

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    Under Review  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Stephen supported this idea  ·  Mar 25, 2025

13. "My caller ID" dropdown should be searchable

    22 votes

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    Under Review  ·  4 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Stephen supported this idea  ·  Mar 25, 2025

14. Deleting Active Contacts In Bulk

    7 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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15. Share host Audio in RC Video in Desktop App

    189 votes

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    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    Anyone presenting — not just the host — can include system audio so participants hear shared video and audio clearly. This is supported when presenting from the desktop app on both Windows and macOS, with macOS support our most recent addition. See Sharing your screen with audio.

    
    

    Stephen supported this idea  ·  Mar 6, 2024

16. Assign co-host in RingCentral Video

    90 votes

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    Future Consideration  ·  20 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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17. Multiple Hosts for Reoccurring Meetings

    156 votes

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    Under Review  ·  33 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Stephen supported this idea  ·  Apr 29, 2025

18. Bring back the pause screen share feature

    63 votes

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    6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    A presenter can pause and resume screen sharing whenever they need to. This is available in video meetings on the desktop app.. See Using screen sharing in the new RingCentral Video meetings experience.

    
    

19. Allow remote control using app.ringcentral.com and mobile apps

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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