Settings and activity

445 results found

1. Add external call forwarding option to custom rule at auto-receptionist

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 13, 2024

2. Option for the admin to view who disconnected the call

   35 votes

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   Under Review  ·  9 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 12, 2024

3. Ability to turn off call quality survey for agents.

   40 votes

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   8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.
   Margarette supported this idea  ·  Nov 7, 2024

4. Enable AI transcription on Desk phone

   254 votes

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   Planned  ·  70 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 7, 2024

5. Increase Data Retention of Analytics

   46 votes

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   Future Consideration  ·  6 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 6, 2024

6. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

   32 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 1, 2024

7. IVR Auto Recept Programmable Timeout and Destination Programming

   21 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 31, 2024

8. Advance IVR System

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 31, 2024

9. Ability to report call issue on all major carriers to the US (AT&T,Verizon, T,Mobile ETC.)

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 30, 2024

10. Capability to retrieve deleted sms for deleted extensions.

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 30, 2024

11. Retrieve SMS content for a deleted user

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 30, 2024

12. Add A Historical Logs for Phone Provisioning in the Admin Portal

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 30, 2024

13. Disable hosts from being able to delete/access meeting recordings

    3 votes

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    1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 28, 2024

14. Include easier access to personal meeting id or current meeting id from adhoc meeting

    2 votes

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    Under Review  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 28, 2024

15. Expired Meetings - To be able to look up expired Meeting ID's

    6 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 25, 2024

16. Video/Meeting Presence in HUD

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 25, 2024

17. Disable Incming SMS Only

    17 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 25, 2024

18. Retrieve Call recording on not recorded extensions.

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 24, 2024

19. Allow admins to change user profile information (including pictures)

    138 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 24, 2024

20. Option to change Profile Picture to Default

    116 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 24, 2024