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← RingCentral Ideas

Settings and activity

237 results found

  1. Maximum caller wait time in queue should include 45 secs

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Margarette supported this idea  · 

  2. Block spam SMS to main number

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Margarette supported this idea  · 

  3. System wide blocking of spam numbers to all extensions

    23 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. RingCentral desktop app Volume control stay on full volume

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Margarette supported this idea  · 

  5. RingCentral app EXE installers. Option to disable update/prompt to update

    5 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. RC App for mobile - Call logs

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  7. Stop Queue Call from Ringing on Offline Users!

    44 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  8. Add the ability to include Limited Extensions in Call Queue groups.

    15 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes

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    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Margarette supported this idea  · 

  10. Option to route to MVP Call Queue voicemail while waiting in Queue

    28 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Margarette supported this idea  · 

  11. Forward a voicemail to a call queue voicemail

    18 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Margarette supported this idea  · 

  12. Full Agent Login Time Reporting Capabilities

    30 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  13. choose which users/extensions will be archived

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Margarette supported this idea  · 

  15. Ability to change line 1 and line 2 presence for Deskphones

    7 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Margarette supported this idea  · 

  16. Give a reminder when calls are in Park

    72 votes

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    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Margarette supported this idea  · 

  17. Custom Return Call Routing for Call Park Timeout

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Margarette supported this idea  · 

  18. Press 0 to divert back to operator when on hold or in call park

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. The Call Forwarding Feature from one extension to another extension

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Allowing customers to log in using their email address to a different account even if it is already associated to another account.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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