Settings and activity

483 results found

1. Identify Platform Used for Calls

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Dec 1, 2025

2. Display Actual Users by Device Type in Adoption and Usage Reports

   3 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 28, 2025

3. Ability to filter the number added in route properties for all workflows

   10 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 26, 2025

4. SMS option in IVR

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 25, 2025

5. Ability to send SMs to a local number assigned to the IVR

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 25, 2025

6. Set multiple numbers in external call forwarding

   19 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 13, 2025

7. Adding multiple external number to answer call when call queue is busy.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 13, 2025

8. To be able to add an external number in the call queue

   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 13, 2025

9. Performance report Missed call

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Nov 12, 2025

10. Enable live transcription for a specific extension/number during meetings, even if they are not the host or moderator.

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Margarette shared this idea  ·  Nov 3, 2025

11. Enable and Disable Call Recording Prompt

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 23, 2025

12. for operator extension to use main number for sms and to keep it that way whenver sending sms

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 21, 2025

13. Increase the Number of SMS Recipients in a Call Queue

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 21, 2025

14. Ringless Feature - Whereas advertisement of the company can be sent through voicemail (direct to voicemail) to their recipients.

    40 votes

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    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 20, 2025

15. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 17, 2025

16. SMS forwarding settings

    57 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 16, 2025

17. SMS feature needs to support forwarding to multiple users.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 16, 2025

18. Multiple recipient for faxes and SMS

    260 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 16, 2025

19. toll free minutes tracking

    7 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 14, 2025

20. Improve International VoIP Call Routing

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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    Margarette shared this idea  ·  Oct 13, 2025