Settings and activity

27 results found

1. Faxing: Ability to receive FAX email notifications for faxes sent to an ATA device (in addition to printing)

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   New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Maria Cecilia shared this idea  ·  Apr 21, 2025

2. Performance Report

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   New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Cecilia shared this idea  ·  Apr 11, 2025

3. Add Co-recepient

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   1 comment  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Maria Cecilia supported this idea  ·  Mar 17, 2025

4. performance report - Call Result not tagged as abandoned if will transfer to another extension

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   New  ·  1 comment  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Cecilia shared this idea  ·  Feb 26, 2025

5. Bulk Update to the Email Domain of Users

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Cecilia supported this idea  ·  Feb 26, 2025

6. RCX - Admin ability to share the dashboard to Supervisor only

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Maria Cecilia shared this idea  ·  Feb 24, 2025

7. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

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   Implemented  ·  11 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Maria Cecilia commented  ·  Feb 19, 2025  ·  Edit…  ·  Delete…

   ability to login to RCX inside the RC APP and not to open in another browser

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   Maria Cecilia supported this idea  ·  Feb 19, 2025

8. RCX | Ability to ping everyone for the chat feature on ringcx

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Maria Cecilia shared this idea  ·  Jan 30, 2025

9. 2N IP phone

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Maria Cecilia supported this idea  ·  Jan 27, 2025

10. 2N Intercom

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    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Maria Cecilia shared this idea  ·  Jan 27, 2025

11. Disable Call recording announcement

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    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Cecilia commented  ·  Jan 13, 2025  ·  Edit…  ·  Delete…

    option to on and off the automatic call recording announcement if they already have their company greeting recording so it will not paly the announcement twice.

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    Maria Cecilia supported this idea  ·  Jan 13, 2025

12. Audit Trail - Ability to view the audit trail for 1 year or more

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    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Cecilia shared this idea  ·  Jan 7, 2025

13. RCX - user level call forward to external number

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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    Maria Cecilia shared this idea  ·  Dec 26, 2024

14. call recording using delegate

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    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Dec 26, 2024
    Maria Cecilia shared this idea  ·  Dec 4, 2024

15. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Dec 4, 2024

16. Adding Guam phone number

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    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Cecilia shared this idea  ·  Dec 4, 2024

17. Performance Report for 1 -Year

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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    Maria Cecilia shared this idea  ·  Nov 27, 2024

18. We need reporting for prior 12 months! Year over Year data would be incredible.

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Nov 27, 2024

19. Separate ring for Desktop app and Mobile app

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    26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    Maria Cecilia supported this idea  ·  Nov 26, 2024

20. plantronics

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Maria Cecilia shared this idea  ·  Nov 14, 2024