Settings and activity

14 results found

1. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Maria Cecilia supported this idea  ·  Dec 4, 2024

2. Adding Guam phone number

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   New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Cecilia shared this idea  ·  Dec 4, 2024

3. call recording using delegate

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   New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Cecilia shared this idea  ·  Dec 4, 2024

4. Performance Report for 1 -Year

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Maria Cecilia shared this idea  ·  Nov 27, 2024

5. We need reporting for prior 12 months! Year over Year data would be incredible.

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Maria Cecilia supported this idea  ·  Nov 27, 2024

6. Separate ring for Desktop app and Mobile app

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   22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
   Maria Cecilia supported this idea  ·  Nov 26, 2024

7. plantronics

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Maria Cecilia shared this idea  ·  Nov 14, 2024

8. Need plantronics on headset controls to work in RC App

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Maria Cecilia supported this idea  ·  Nov 14, 2024

9. Limiting dial-by-name directory to the site

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Maria Cecilia supported this idea  ·  Nov 8, 2024

10. Hide/Minimize HUD screen

    6 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Nov 8, 2024

11. Option to disable webinar pop up

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Oct 31, 2024

12. Anonymous inbound caller ID

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Jul 26, 2024

13. Longer Data Retention For Analytics Portal

    22 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Jun 13, 2024

14. A template where you can apply the customized RC App navigation Menu

    7 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  May 29, 2024