← RingCentral Ideas

Settings and activity

27 results found

  1. Faxing: Ability to receive FAX email notifications for faxes sent to an ATA device (in addition to printing)

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Maria Cecilia shared this idea  · 

  2. Performance Report

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Maria Cecilia shared this idea  · 

  3. Add Co-recepient

    3 votes
    1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Maria Cecilia supported this idea  · 

  4. performance report - Call Result not tagged as abandoned if will transfer to another extension

    2 votes
    New  ·  1 comment  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Maria Cecilia shared this idea  · 

  5. Bulk Update to the Email Domain of Users

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Maria Cecilia supported this idea  · 

  6. RCX - Admin ability to share the dashboard to Supervisor only

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Maria Cecilia shared this idea  · 

  7. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    97 votes
    Implemented  ·  11 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Maria Cecilia commented  · 

    ability to login to RCX inside the RC APP and not to open in another browser

    Maria Cecilia supported this idea  · 

  8. RCX | Ability to ping everyone for the chat feature on ringcx

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Maria Cecilia shared this idea  · 

  9. 2N IP phone

    3 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Maria Cecilia supported this idea  · 

  10. 2N Intercom

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Maria Cecilia shared this idea  · 

  11. Disable Call recording announcement

    47 votes
    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Maria Cecilia commented  · 

    option to on and off the automatic call recording announcement if they already have their company greeting recording so it will not paly the announcement twice.

    Maria Cecilia supported this idea  · 

  12. Audit Trail - Ability to view the audit trail for 1 year or more

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Maria Cecilia shared this idea  · 

  13. RCX - user level call forward to external number

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Maria Cecilia shared this idea  · 

  14. call recording using delegate

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Maria Cecilia supported this idea  · 
    Maria Cecilia shared this idea  · 

  15. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

    20 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Maria Cecilia supported this idea  · 

  16. Adding Guam phone number

    6 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Maria Cecilia shared this idea  · 

  17. Performance Report for 1 -Year

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Maria Cecilia shared this idea  · 

  18. We need reporting for prior 12 months! Year over Year data would be incredible.

    4 votes
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Maria Cecilia supported this idea  · 

  19. Separate ring for Desktop app and Mobile app

    198 votes
    26 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Maria Cecilia supported this idea  · 

  20. plantronics

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Maria Cecilia shared this idea  · 
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