Settings and activity

17 results found

1. Automatic Call Recording

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   Maria Cecilia shared this idea  ·  Jan 13, 2025

2. Audit Trail - Ability to view the audit trail for 1 year or more

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   Maria Cecilia shared this idea  ·  Jan 7, 2025

3. RCX - user level call forward to external number

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   Maria Cecilia shared this idea  ·  Dec 26, 2024

4. call recording using delegate

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   Maria Cecilia supported this idea  ·  Dec 26, 2024
   Maria Cecilia shared this idea  ·  Dec 4, 2024

5. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Maria Cecilia supported this idea  ·  Dec 4, 2024

6. Adding Guam phone number

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   Maria Cecilia shared this idea  ·  Dec 4, 2024

7. Performance Report for 1 -Year

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Maria Cecilia shared this idea  ·  Nov 27, 2024

8. We need reporting for prior 12 months! Year over Year data would be incredible.

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Maria Cecilia supported this idea  ·  Nov 27, 2024

9. Separate ring for Desktop app and Mobile app

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   25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
   Maria Cecilia supported this idea  ·  Nov 26, 2024

10. plantronics

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    Maria Cecilia shared this idea  ·  Nov 14, 2024

11. Need plantronics on headset controls to work in RC App

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Nov 14, 2024

12. Limiting dial-by-name directory to the site

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Nov 8, 2024

13. Hide/Minimize HUD screen

    7 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Nov 8, 2024

14. Option to disable webinar pop up

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Oct 31, 2024

15. Anonymous inbound caller ID

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Jul 26, 2024

16. Longer Data Retention For Analytics Portal

    23 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  Jun 13, 2024

17. A template where you can apply the customized RC App navigation Menu

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Cecilia supported this idea  ·  May 29, 2024