Settings and activity

147 results found

1. SMS Auto-Forwarding

   59 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Aug 28, 2024

2. Forward SMS to External Phone Number

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Aug 28, 2024

3. customer wanted to turn off the advance settings for messaging notification

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Kathryn shared this idea  ·  Aug 26, 2024

4. Automatic Feature for Enabling Automatic Call Recording for Users

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Aug 20, 2024

5. send an emergency notification to all our employees that would interrupt any call with a message

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Aug 15, 2024

6. Copy Custom Answering Rules to other Sites

   27 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Currently planning and under development. No specific release date available yet.
   Kathryn supported this idea  ·  Aug 8, 2024

7. Allow Custom Rule templates to be applied at the Site/IVR side.

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Aug 8, 2024

8. Enable syncing of contact/address book across all users

   117 votes

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   25 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

   Kathryn supported this idea  ·  Aug 6, 2024

9. Extend the duration of data retention

   9 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Aug 6, 2024

10. Only allow users to log in using their Google accounts

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Kathryn shared this idea  ·  Aug 5, 2024

11. Filter tasks in the sidebar

    11 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Jul 30, 2024

12. 1 Number (RingEx License) assigned to 2 desk phones

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Jul 18, 2024

13. Increase Email Invite to 72hrs

    4 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Jul 17, 2024

14. allow call queue managers to block calls from nuisance numbers to their call queue

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Jul 17, 2024

15. Set record option when scheduling meeting

    6 votes

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    Under Review  ·  0 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Jul 16, 2024

16. Standardize Custom Fax Cover Page Template

    19 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Jul 15, 2024

17. Fax Cover Sheet for Fax Machine

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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    Kathryn shared this idea  ·  Jul 15, 2024

18. Meeting recordings should show the actual recording of the meeting when it was being recorded

    4 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Jul 15, 2024

19. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    259 votes

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    Planned  ·  88 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Jul 15, 2024

20. Allow assigning a host before the meeting starts

    9 votes

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    Future Consideration  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Jul 12, 2024