Settings and activity

154 results found

1. Disable Call recording announcement

   34 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Dec 18, 2024

2. Enable AI transcription on Desk phone

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Dec 18, 2024

3. Show caller ID name with caller number in the RC app for mobile.

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Dec 17, 2024

4. caller id and number called on inbound calls on the RC website

   2 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Dec 6, 2024

5. Incoming call information for direct calls to users to show both Incoming caller ID and Dialed Number

   20 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Dec 6, 2024

6. Connect one company to another to see agent availability status

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Kathryn shared this idea  ·  Dec 5, 2024

7. Disable internal calls for some users

   10 votes

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   Needs More Information  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Nov 26, 2024

8. Allow Custom Rule templates to be applied at the Site/IVR side.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Nov 26, 2024

9. To have an Admin Portal setting that allows setting a unified SIP password for multiple devices automatically,

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Nov 19, 2024

10. Block spam SMS to main number

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 12, 2024

11. AI Smart Notes via Physical Phone Handset

    11 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 7, 2024

12. Add external call forwarding option to custom rule at auto-receptionist

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 6, 2024

13. Forwarding Main Company Number Calls Directly To An External Number

    19 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 6, 2024

14. GUI access for phones or IP address display in admin portal

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 6, 2024

15. Checking the IP address associated with the IP Phone under the Admin Portal

    23 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 6, 2024

16. Desk Phone IP Address Identification

    2 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 6, 2024

17. Add Viking Door Intercom Box as supported device for Paging

    2 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 5, 2024

18. Send fax using the fax contact list

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 5, 2024

19. Importing contact with a separated list for fax and phone

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 5, 2024

20. Visibility of missed calls from call queue on the RingCentral app

    36 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 1, 2024