Settings and activity

32 results found

1. Turn off Security Notice from RingCentral

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Gemma supported this idea  ·  Mar 12, 2025

2. Email Notifications received by Users after being added for Automatic Call Recording should have an option for it to be disabled on the ...

   16 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Gemma supported this idea  ·  Mar 3, 2025

3. Do Not Call list for RingEX

   50 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Gemma supported this idea  ·  Feb 14, 2025

4. Ring Central Video is too Resource Intensive

   54 votes

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   1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

   Customers see meaningfully lower CPU and memory usage in video meetings on the RingCentral desktop app (using new desktop meetings experience), which replaced the Legacy meetings

   Additionally, for customers on older computers, we’ll be introducing a performance optimization mode in July 2026 to help provide a smoother experience. More details will follow soon.

   
   

   Gemma supported this idea  ·  Feb 12, 2025

5. AI note taker

   30 votes

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   2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

   AI Notes Is now Live !!

   We're bringing AI-powered meeting intelligence to RingCentral Video Experience—available in the RingCentral app on desktop and mobile, and on the browser. Get an in-meeting recap plus a detailed post-meeting summary with action items, right when you need it.

   What's New

   Real-Time In-Meeting Recaps

   Automatically generates a concise summary of the discussion, allowing late joiners to catch up instantly without interrupting the flow.

   Intelligent Post-Meeting Insights

   Delivers comprehensive summaries, organized topics, and auto-extracted action items immediately after the meeting.

   Learn More

   Using AI Notes During a RingCentral Video Meeting

   Gemma supported this idea  ·  Feb 12, 2025

6. Share video cloud recording with external parties

   130 votes

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   18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

   A meeting host can share a cloud recording with both internal recipients and people outside their organization, using Share Meeting Materials. Available today in video meetings on the desktop app and on the Web (Browser). See Viewing and managing meeting recordings.

   
   

   Gemma supported this idea  ·  Feb 12, 2025

7. Caller ID name should be visible for Toll Free

   159 votes

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   Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Gemma supported this idea  ·  Feb 11, 2025

8. Ability to assign dedicated fax number to multiple users

   109 votes

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   Under Review  ·  26 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Gemma supported this idea  ·  Feb 10, 2025

9. Multiple recipient for faxes and SMS

   261 votes

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   Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Gemma supported this idea  ·  Feb 10, 2025

10. Include Name & Number in Caller ID

    25 votes

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    Under Review  ·  7 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Gemma supported this idea  ·  Feb 7, 2025

11. Improvement with the CX queue voicemail options.

    38 votes

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    Future Consideration  ·  5 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Gemma supported this idea  ·  Feb 7, 2025

12. I want the ability to ignore calls coming in on a call queue

    111 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Gemma supported this idea  ·  Sep 16, 2024