← RingCentral Ideas

Settings and activity

11 results found

  1. Ability to Transfer calls to the voicemail of RingEX (Ring MVP) users.

    51 votes
    Under Review  ·  11 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Travis supported this idea  · 

  2. Display Extension DND Status in RingCentral Admin Portal

    8 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Travis supported this idea  · 

  3. Track Forwarded Call Queue Voicemails in Sent Items

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Travis supported this idea  · 

  4. Enhanced Requeue Controls: Add Clear Option to Return to Caller Without Completing Transfer

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Travis supported this idea  · 

  5. RingCX needs to display inbound callerID for calls coming into our Voice Queues.

    16 votes
    New  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Travis supported this idea  · 

  6. User greeting in RingCX Agent.

    32 votes
    Future Consideration  ·  10 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Travis supported this idea  · 

  7. Sync RingCentral Desktop Application With RingCX

    231 votes
    Planned  ·  16 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Travis supported this idea  · 

  8. Have a report which shows all uses who have a divert on their phone

    30 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Travis supported this idea  · 

  9. Ability to Change Time Format in RingCX CSV Reports from Seconds to HH:MM:S

    10 votes
    New  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Travis commented  · 

    See attached

    An error occurred while saving the comment
    Travis commented  · 

    This should also apply to displayed time as well, not just exported data.

  10. RingCX call download should be compatible with Wasabi S3 buckets, rather than exclusively Amazon S3 direct.

    3 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Travis shared this idea  · 

  11. Allow more than one source of SSO for different domains

    62 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Travis supported this idea  ·