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  1. 1 vote

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    Travis Lavan commented  · 

    This request can be withdrawn.

  2. 17 votes

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    Travis Lavan supported this idea  · 
  3. 119 votes

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    Travis Lavan supported this idea  · 
  4. 1 vote

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Travis Lavan commented  · 

    CORRECTION: The metric fields being requested are: Total Talk Time

    Average Talk Time

    Max Wait Time

    Avg Wait time

  5. 69 votes

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    Travis Lavan supported this idea  · 
  6. 11 votes

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    Travis Lavan supported this idea  · 
  7. 2 votes

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  8. 3 votes

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    Travis Lavan supported this idea  · 
  9. 20 votes

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  10. 32 votes

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    Travis Lavan supported this idea  · 
  11. 259 votes

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  12. 33 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Travis Lavan supported this idea  · 
  13. 12 votes

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    Travis Lavan commented  · 

    See attached

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    Travis Lavan commented  · 

    This should also apply to displayed time as well, not just exported data.

  14. 3 votes

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    Travis Lavan shared this idea  · 
  15. 106 votes

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    Travis Lavan supported this idea  ·