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← RingCentral Ideas

Settings and activity

21 results found

  1. ability to set time notification

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Josoel shared this idea  · 

  2. Ability to track users activity

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Josoel shared this idea  · 

  3. Ability to use the number as the caller ID name for a direct number without changing the main number caller id name

    2 votes

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    Josoel shared this idea  · 

  4. ability to route the call if not pickup from call park location

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Josoel shared this idea  · 

  5. Enable One-Touch Call Answering for Plantronics CS540 Headset on All Poly Desk Phones

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Josoel supported this idea  · 

  6. Call queue member forwarding

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Josoel supported this idea  · 

  7. Ability to remove the automated message played at the end of a conference call

    2 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Josoel shared this idea  · 

  8. for the app to pause recording from ACR

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Josoel supported this idea  · 

  9. Ability to route the call to the call queue member who has answered the fewest calls.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Josoel shared this idea  · 

  10. Ability to tell how many users are using AI Notes in Analytics

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Josoel shared this idea  · 

  11. Ability to install print to fax plugin for multi station purposes

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Josoel shared this idea  · 

  12. Ability to display the company name of the caller for incoming call

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Josoel shared this idea  · 

  13. Ability to send text and convert it as phone call

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  14. Ability to turn off ads or promotional content from the email voicemail notifications or other notifications

    12 votes

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    New  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Josoel shared this idea  · 

  15. Ability to set a welcome greetings for after hours using User Template

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Josoel shared this idea  · 

  16. audible tone for park call

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Josoel shared this idea  · 

  17. Ability to change number in Click to Dial (Google Chrome Extension)

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Josoel shared this idea  · 

  18. Disable "AI is taking notes" when on call

    163 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Josoel supported this idea  · 
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    Josoel commented  · 

    Ability to turn off AI notes prompt

  19. disable external call forwarding for everyone

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. seamless transfer to a 3rd party number

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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