Settings and activity

24 results found

1. To add more recipient on SMS notification when voicemail messages are received.

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marialeo Baylocon supported this idea  ·  Jun 26, 2026

2. please add functionality in the Shared SMS in the RingCentral to send a group text

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marialeo Baylocon supported this idea  ·  Jun 25, 2026

3. Extend Data Retention and Prevent Automatic Deletion of Sent Faxes / Outbound Fax Logs

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Marialeo Baylocon supported this idea  ·  Jun 24, 2026

4. Support for Yealink MP56 devices via Direct Routing 2.0

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Marialeo Baylocon supported this idea  ·  Jun 24, 2026

5. Option to reply using individual user number/caller ID within Shared SMS Inboxes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Marialeo Baylocon supported this idea  ·  Jun 19, 2026

6. Improve SMS Shared Inbox Visibility Across Assigned Users

   33 votes

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   Planned  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Marialeo Baylocon supported this idea  ·  Jun 19, 2026

7. Ability to permanently disable or dismiss the SMS compliance "Opt-out" pop-up reminder

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Marialeo Baylocon supported this idea  ·  Jun 19, 2026

8. Archiver for Performance reports and increase data retention to more than 6 months

   17 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marialeo Baylocon supported this idea  ·  Jun 17, 2026

9. Add the Ability to Export Call Queue Lists

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Marialeo Baylocon supported this idea  ·  Jun 17, 2026

10. Extend Retention for SMS Exporter

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Marialeo Baylocon supported this idea  ·  Jun 9, 2026

11. Option to Disable Recording Announcement for Paging Calls

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marialeo Baylocon supported this idea  ·  Jun 4, 2026

12. Forward Ignored Call Queue Calls Directly to Voicemail

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marialeo Baylocon supported this idea  ·  Jun 4, 2026

13. Please have call recordings on a single line for calls that have been transferred - 1 recording total

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marialeo Baylocon supported this idea  ·  May 18, 2026

14. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

    77 votes

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    New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Marialeo Baylocon supported this idea  ·  May 15, 2026

15. Allow users to disable Call Waiting even if they're a call queue member

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marialeo Baylocon supported this idea  ·  May 13, 2026

16. Ability of the admin to restore/retrieve deleted messages of their users

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marialeo Baylocon supported this idea  ·  May 11, 2026

17. Allow user to delete all call in call log outgoing and incoming

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marialeo Baylocon supported this idea  ·  Apr 14, 2026

18. Increase Retention Period for Sent Faxes

    155 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marialeo Baylocon supported this idea  ·  Apr 13, 2026

19. Configurable Response Delay for AI Receptionist (Prevent Interruptions)

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Marialeo Baylocon supported this idea  ·  Mar 23, 2026

20. to have a back up ACR once ACR is enabled on the acct

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marialeo Baylocon supported this idea  ·  Feb 20, 2026