Settings and activity

130 results found

1. Option to Customize or Suppress Default Task Subject in RingCentral for Salesforce Integration

   14 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Aug 18, 2026

2. Include Site Numbers in Company Directory - multisite setup

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Aug 18, 2026

3. When call queue is full, route to an extension

   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Aug 13, 2026

4. Request for Enhanced Warning and Clear Options for Number Removal and Inventory Management

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Aug 13, 2026

5. Allow Salesforce Call Logs Without Post-Call Notification Pop-Up

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Aug 12, 2026

6. Set a Background Image on the Desk Phones through Admin Portal

   32 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Aug 11, 2026

7. Add flexibility to opt-out Super Admins from Service Status notifications

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Aug 11, 2026

8. Allow Admin to change Phone number displayed in the user Profile

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Aug 7, 2026

9. Display the name of extension being dialed when connecting calls to the user's Ring members

   15 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Aug 6, 2026

10. Include reactions/emojis in Glip Message Data Export

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Aug 5, 2026

11. System wide custom fax cover sheet and API enhancement

    20 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Aug 4, 2026

12. Call transfer: return to the originating extension if not answered

    14 votes

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    New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jul 31, 2026

13. Missed calls to queue showing up as "Answered Elsewhere"

    54 votes

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    Under Review  ·  10 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jul 31, 2026

14. Call Queue Notification

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jul 29, 2026

15. Unified status in Presence sync between MS Teams Embedded App and RC App

    57 votes

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    11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jul 29, 2026

16. Access to call transcript history for all users

    30 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jul 27, 2026

17. To be able to reply on SMS from short digit numbers or 646000 number

    31 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jul 27, 2026

18. The ability to generate a report showing the number of pages for faxes sent and received per month across all accounts

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jul 23, 2026

19. need ability to add default note to all fax covers

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jul 22, 2026

20. Include site information in the record fields in Zapier integrated with ACE

    11 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jul 22, 2026