Settings and activity

100 results found

1. a way to see calls ignored by agents

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Charisse Anne supported this idea  ·  Mar 5, 2025

2. Show True Caller ID vs BLF String

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jan 14, 2025

3. run user status report

   54 votes

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   Under Review  ·  12 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Nov 18, 2024

4. call park recording

   17 votes

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   1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Nov 8, 2024

5. call recording to be in one file for merged/transferred calls

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Oct 29, 2024

6. Call log for transferred calls

   12 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Oct 29, 2024

7. Super Admin full access to VM and SMS on the Admin Portal

   71 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Oct 24, 2024

8. View/Access SMS of all other user extension using admin portal

   31 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Oct 24, 2024

9. Shared SMS were multiple users can receive and send SMS on specific number

   1,445 votes

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   Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Oct 22, 2024

10. Multiple recipient for faxes and SMS

    257 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Oct 22, 2024

11. Implement Opt-in / Opt-out Controls for Enhanced Business SMS

    32 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Oct 21, 2024

12. Multiple Device Log - In per User Extension using Ring Central App

    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Oct 14, 2024

13. Push to Talk Groups

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Oct 3, 2024

14. Paging Feature for Non RC Users

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Sep 18, 2024

15. Fax Outage Notification for Fax Account

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Sep 11, 2024

16. Fax Cover Page

    11 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Sep 5, 2024

17. Option to remove call queue number as an option on outbound call for users

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jun 28, 2024

18. make calls using admin portal

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne shared this idea  ·  Jun 7, 2024

19. Reporting on Custom Answering Rules

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jun 4, 2024

20. Forwarding Main Company Number Calls Directly To An External Number

    46 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jun 4, 2024