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← RingCentral Ideas

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30 results found

  1. Support for SSO across multiple Entra ID tenants.

    150 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Diane supported this idea  · 

  2. Disable Incming SMS Only

    22 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Diane supported this idea  · 

  3. RingSense Access for AI Receptionist Call Recordings

    29 votes

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    0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Admin →
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    Planned  ·  Sushant Hiray responded

    Thanks for your valuable idea. I'm pleased to let you know that we've added this to our roadmap item and our dev team is now working on it. We will notify once this feature is live in your account

    Diane supported this idea  · 

  4. Persistent Caller ID Name system

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Diane supported this idea  · 

  5. Add the ability to create, edit, and delete contacts one at a time directly within the External Shared Contacts Directory.

    58 votes

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    New  ·  19 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Diane supported this idea  · 

  6. Call recording lengths are not displaying on the desktop app

    2 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Admin →
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    Diane supported this idea  · 

  7. See call history of users we monitor via the RingCentral app

    17 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Diane supported this idea  · 

  8. Ability to disable "unmute with spacebar" in RCV meetings

    43 votes

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    1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Future Consideration  ·  Harish Narayan responded

    This isn't on our near-term roadmap, but we're tracking it as potential future work. We'll update this thread if that changes.

    Diane supported this idea  · 

  9. Ring Central Video is too Resource Intensive

    54 votes

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    1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Implemented  ·  Harish Narayan responded

    Customers see meaningfully lower CPU and memory usage in video meetings on the RingCentral desktop app (using new desktop meetings experience), which replaced the Legacy meetings

    Additionally, for customers on older computers, we’ll be introducing a performance optimization mode in July 2026 to help provide a smoother experience. More details will follow soon.


    Diane supported this idea  · 

  10. Share contacts as SMS

    18 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Diane supported this idea  · 
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