Settings and activity

11 results found

1. Have option to access and delete AI Notes on Admin portal

   21 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hodahel supported this idea  ·  Sep 30, 2025

2. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

   65 votes

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   3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Hodahel supported this idea  ·  May 1, 2024

3. ability to choose device in call queue member to ring

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hodahel supported this idea  ·  May 1, 2024

4. Different SMS recipients for Main Number and IVR Menus

   33 votes

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   5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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5. Shared SMS were multiple users can receive and send SMS on specific number

   1,444 votes

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   Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Hodahel commented  ·  May 1, 2024  ·  Edit…  ·  Delete…

   Is there an update on this? or an eta when its planned for?

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   Hodahel supported this idea  ·  Apr 15, 2024
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   Hodahel commented  ·  Apr 15, 2024  ·  Edit…  ·  Delete…

   Is there an update on this? Q1 is over. Is there an update when it will be implemented?

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6. Auto reply SMS to missed calls

   142 votes

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   Planned  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Hodahel supported this idea  ·  Apr 15, 2024

7. New RingCentral - no date stamp for text messages from the day of

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   114 votes

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   7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

   Hodahel supported this idea  ·  Apr 15, 2024

8. Group Text Messaging

   96 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Hodahel supported this idea  ·  Apr 15, 2024

9. Non-Super Admin users can elevate themselves to a Super Admin.

   95 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hodahel supported this idea  ·  Apr 15, 2024

10. Partner Account Management

    25 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hodahel supported this idea  ·  Apr 15, 2024

11. TEXT MESSAGE SMS NUMBER WE SENT FROM

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    46 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

    Hodahel supported this idea  ·  Apr 15, 2024