Settings and activity

12 results found

1. Have option to access and delete AI Notes on Admin portal

   21 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hodahel supported this idea  ·  Sep 30, 2025

2. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

   64 votes

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   3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Hodahel supported this idea  ·  May 1, 2024

3. ability to choose device in call queue member to ring

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hodahel supported this idea  ·  May 1, 2024

4. Different SMS recipients for Main Number and IVR Menus

   31 votes

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   5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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5. Allow multiple users to respond to the main number texts

   156 votes

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   Planned  ·  21 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Hodahel commented  ·  May 1, 2024  ·  Edit…  ·  Delete…

   Is there an update on this? or an eta when its planned for?

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   Hodahel supported this idea  ·  Apr 15, 2024

6. Auto reply SMS to missed calls

   139 votes

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   Planned  ·  26 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Hodahel supported this idea  ·  Apr 15, 2024

7. New RingCentral - no date stamp for text messages from the day of

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   114 votes

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   7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

   Hodahel supported this idea  ·  Apr 15, 2024

8. Shared SMS were multiple users can receive and send SMS on specific number

   1,355 votes

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   315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   Thank you!

   Hodahel supported this idea  ·  Apr 15, 2024
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   Hodahel commented  ·  Apr 15, 2024  ·  Edit…  ·  Delete…

   Is there an update on this? Q1 is over. Is there an update when it will be implemented?

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9. Group Text Messaging

   96 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Hodahel supported this idea  ·  Apr 15, 2024

10. Non-Super Admin users can elevate themselves to a Super Admin.

    95 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hodahel supported this idea  ·  Apr 15, 2024

11. Partner Account Management

    24 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hodahel supported this idea  ·  Apr 15, 2024

12. TEXT MESSAGE SMS NUMBER WE SENT FROM

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    46 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

    Hodahel supported this idea  ·  Apr 15, 2024