Settings and activity

111 results found

1. forwarding calls to AI Receptionist from a call queue

   17 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Dec 2, 2025

2. Enable Tagging, Commenting, and Status Tracking for Faxes in Desktop App

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Nov 26, 2025

3. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

   11 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Nov 19, 2025

4. presence keys template for Polycom phones

   24 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Nov 14, 2025

5. Call waiting for direct calls

   38 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Nov 11, 2025

6. Use Company Main Number as caller ID for texting from all extension for all users.

   58 votes

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   New  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Nov 11, 2025

7. Play Call Recording Announcement for Outbound Calls

   17 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Nov 11, 2025

8. Email correspondence within a case should be visible in the support site case information

   20 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Nov 10, 2025

9. Allow RingCentral App for Print-to-Fax Settings without ATA Device

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Kris shared this idea  ·  Nov 5, 2025

10. Shorten the voicemail duration a caller can record

    21 votes

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    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Nov 4, 2025

11. Spam and Robo Calls

    77 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Nov 4, 2025

12. Decrease Recordings retention period

    7 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 31, 2025

13. Ability to use Shared Line feature to multiple devices using 1 digital line.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 30, 2025

14. Add the ability to include and download MAC addresses in the User List report, alongside existing user information.

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 29, 2025

15. Configurable Data Retention Period for all AI tool

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Accessibility  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 29, 2025

16. Sync desk phone status to RingCentral app

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 28, 2025

17. contacts on rc phone and rc app not synchronized

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 23, 2025

18. Feature Request – Customizable User Manager Permissions for User Groups

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 23, 2025

19. Option to submit ticket through email

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 20, 2025

20. Documents Preview

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    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 17, 2025