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Settings and activity

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  1. Add a KPI on Analytics to have a Disconnect Initiator

    5 votes

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    Under Review  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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    Aquil supported this idea  · 

  2. Option for the admin to view who disconnected the call

    26 votes

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    Under Review  ·  6 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Aquil supported this idea  · 

  3. Option to Bulk Download Recording

    17 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Aquil commented  · 

    It is very important to us.

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    Aquil commented  · 

    Hi,

    I need the feature to download the recording as per the group requirements.