Settings and activity

11 results found

1. RingCentral App Status - Ability to sync the RC App status in User Hours.

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

2. Status Share can be seen under HUD and once the DND is off, it will clear the status share

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

3. configurable change time of presence status to inactivity

   90 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

4. Automatically remove status message when turning off DND.

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

5. Automatic update DND status

   11 votes

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   2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

6. Update Ringcentral user status to Busy/DoNotDisturb if Outlook status is Busy/DoNotDisturb

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

7. Schedule status change at certain dates or times

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jasmine commented  ·  Jul 2, 2024  ·  Edit…  ·  Delete…

   Any update on this? It's been under review since 01/07/2022 and other programs (Teams, Mitel, etc) seem to manage this feature without much difficulty.

   Save Submitting...
   Jasmine supported this idea  ·  Jul 2, 2024

8. Mute incoming call notifications while currently on a call for Mobile App

   17 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

9. Account-Wide Holiday Settings and/or Holiday Templates

   241 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   Jasmine supported this idea  ·  Jul 2, 2024

10. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    315 votes

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    Planned  ·  98 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jasmine supported this idea  ·  Jul 2, 2024

11. TEXT MESSAGE SMS NUMBER WE SENT FROM

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    45 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

    Jasmine supported this idea  ·  Jul 2, 2024