Settings and activity

11 results found

1. RingCentral App Status - Ability to sync the RC App status in User Hours.

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

2. Status Share can be seen under HUD and once the DND is off, it will clear the status share

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

3. configurable change time of presence status to inactivity

   87 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

4. Automatically remove status message when turning off DND.

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

5. Automatic update DND status

   11 votes

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   2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

6. Update Ringcentral user status to Busy/DoNotDisturb if Outlook status is Busy/DoNotDisturb

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

7. Schedule status change at certain dates or times

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jasmine commented  ·  Jul 2, 2024  ·  Edit…  ·  Delete…

   Any update on this? It's been under review since 01/07/2022 and other programs (Teams, Mitel, etc) seem to manage this feature without much difficulty.

   Save Submitting...
   Jasmine supported this idea  ·  Jul 2, 2024

8. Mute incoming call notifications while currently on a call for Mobile App

   16 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jasmine supported this idea  ·  Jul 2, 2024

9. Account-Wide Holiday Settings and/or Holiday Templates

   241 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   Jasmine supported this idea  ·  Jul 2, 2024

10. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    301 votes

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    Planned  ·  97 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jasmine supported this idea  ·  Jul 2, 2024

11. TEXT MESSAGE SMS NUMBER WE SENT FROM

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    45 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

    Jasmine supported this idea  ·  Jul 2, 2024