Settings and activity

15 results found

1. Ability to change Company Main number type to Voice only

   27 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   1102 supported this idea  ·  Sep 16, 2025

2. Voicemail storage increase

   7 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   1102 commented  ·  Sep 15, 2025  ·  Edit…  ·  Delete…

   Needed urgently!

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   1102 supported this idea  ·  Sep 15, 2025

3. Customize Time in Performance Reports

   35 votes

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   3 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   1102 supported this idea  ·  Jul 21, 2025
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   1102 commented  ·  Jul 21, 2025  ·  Edit…  ·  Delete…

   I also suggest one more to this idea. Do not reset the customized time when changing the date. I'd like to check only a certain timeframe for different dates. It is really inconvenient to set the timeframe again and again whenever moving to a different date. It will be helpful if there is a filter or preset function to customize the timeframe that I need to see.

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4. Change the Audit Trail log-in tracking for Hot Desk phones

   3 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   1102 commented  ·  Jul 21, 2025  ·  Edit…  ·  Delete…

   It is critical for our company to have an audit trail for hot desk phones because most of our team members (80%) are using hot desk phones, not the RingCentral app. I don't understand how there is no audit trail, although all phone calls are recorded. Please develop the feature asap.

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   1102 supported this idea  ·  Jul 21, 2025

5. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

   56 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   1102 supported this idea  ·  Aug 1, 2024

6. Sync DND Status of Deskphone with Service Web and RC App

   10 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   1102 supported this idea  ·  Aug 1, 2024

7. Seen Messages in RC app

   22 votes

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   7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   1102 supported this idea  ·  Aug 1, 2024

8. ability to remove/gray out call queue status toggle for call queue members when not allowed in service web

   12 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   1102 supported this idea  ·  Aug 1, 2024

9. Switch from Non- Auto Update to Auto Update app without having to Logout from PC

   4 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   1102 supported this idea  ·  Aug 1, 2024

10. Audio Tone when a call disconnects

    75 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    1102 supported this idea  ·  Aug 1, 2024

11. Fax forwarding from ring central to external app or number

    24 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    1102 supported this idea  ·  Aug 1, 2024

12. Activity Logs capture - RingCentral Desktop/Mobile App

    14 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    1102 supported this idea  ·  Aug 1, 2024

13. Recover call recordings for past 90 days

    93 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    1102 supported this idea  ·  Aug 1, 2024

14. Allow all extensions to send SMS from main Company extension

    216 votes

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    Under Review  ·  52 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    1102 supported this idea  ·  Aug 1, 2024

15. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

    18 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    1102 supported this idea  ·  Jul 18, 2024