Sync DND Status of Deskphone with Service Web and RC App
Significance:
- In order for the Administrator to know who accidentally placed themselves on DND on the deskphone, the status should be synced with the Admin Portal and the RC App. You may include this on the "Deskphone pairing" feature.
10
votes
Jorge
shared this idea
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Kenneth
commented
This is extremely important. Our office uses DND when in appointments. It is important for the receptionist to know who cannot be reached.
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Robin
commented
The phone should link across all platforms. If the phone is put on DND on any of the platforms, it should stop all calls.
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Jorge
commented
Significance:
- In order for the Administrator to know who accidentally placed themselves on DND on the deskphone, the status should be synced with the Admin Portal and the RC App. You may include this on the "Deskphone pairing" feature.